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Scranton GMC of Vernon

Vernon, CT

4.4
3,038 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 3,038 reviews

June 25, 2021

Came in with a engine light on.termastat needed to be changed. Picked up car made it down the road went back had to leave it. Waited 5 days for the termaste to show up. More

by richard222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 26, 2021 -

Scranton GMC of Vernon responded

Richard, we appreciate your business and our entire dealership team looks forward to serving you with all of your automotive needs.

June 25, 2021

Thank you to Rob, Evan and Dan. True professionals! Awesome experience! Love my car. More

by BMW, Rose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Blanchette, Rob Horton
Jun 26, 2021 -

Scranton GMC of Vernon responded

Thank you, Rose, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 25, 2021

Expensive I couldn’t afford to fix it I’d be better off getting a new car. Looked into timing belts replacement and it’s not what they quoted me it was more than double More

by Kristenp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Zeidenberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Scranton GMC of Vernon responded

Kristen, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time.

June 25, 2021

The service was on time, faster than estimated.The waiting area was very clean. I would recommend the Scranton sales and service to anyone. Thanks More

by WARREN_527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers, Ashley Corey
Jun 26, 2021 -

Scranton GMC of Vernon responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 25, 2021

I generally show up without an appointment and they almost always fit me in. The staff is always friendly and the work performed is excellent. More

by jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie, Beverly Rhoads, David Rogers, Ashley Corey
Jun 25, 2021 -

Scranton GMC of Vernon responded

Thank you so much for your excellent review, Jack! Please don't hesitate to reach out if you need anything else. We're always happy to help.

June 24, 2021

Very professional and made the process easy so I could be on the road as soon as possible More

by Screen name
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Carlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Mancuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Zhilyaev
Jun 25, 2021 -

Scranton GMC of Vernon responded

Thanks for your feedback on your recent visit to Scranton Cadillac Buick GMC of Vernon. I'm glad to hear that we were able to assist you and that you had such a positive experience.

June 24, 2021

Had my oil changed, CUE screen replaced, and car detailed. Did a great job on all three. Very happy! Like having a new car again!! More

by SMDLCATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, David Rogers, Ashley Corey
Jun 24, 2021 -

Scranton GMC of Vernon responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Scranton Cadillac Buick GMC of Vernon.

June 21, 2021

David Z was a pleasure to work with! He made buying a new truck easy and painless. More

by Jen Strong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Zhilyaev
Jun 21, 2021 -

Scranton GMC of Vernon responded

Jen, thank you for choosing Scranton Cadillac Buick GMC of Vernon, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you enjoy your new truck!

June 19, 2021

The staff of the service department are excellent. Knowledgeable, helpful, and kind. Scranton is lucky to have them on staff. Highly skilled and loyal to the customer and the company. A big thank you More

by DDAIGLE1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Bush, David Rogers, Ashley Corey
Jun 21, 2021 -

Scranton GMC of Vernon responded

Thank you so much for your kind words for David and the team, and for taking the time to leave us this wonderful feedback!

June 19, 2021

It was kool they were very pleasant and supportive to the customers and very easy to talk to all across the board I look forward to future service with them keep up the good work guys More

by Ty
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, David Rogers
Jun 21, 2021 -

Scranton GMC of Vernon responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Scranton Cadillac Buick GMC of Vernon, we look forward to having you as one of our valued customers for many more years to come!

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