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Scranton GMC of Vernon

Vernon, CT

4.4
2,996 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,996 reviews

February 10, 2021

Always enjoy the great service we get at Scranton, my GMC van has been running smoothly on road, no more shaking steering wheel and bouncing tires. Thanks More

by GPOPTG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, Beverly Rhoads
February 09, 2021

This is my first experience with Scranton Motors and I would rate their Service Dept. and their entire customer service EXCELLENT. We made the right decision to buy our vehicle from Scranton Motors. More

by LSPAZIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie, Beverly Rhoads, Trevor Barbersek, David Rogers, Ashley Corey
February 08, 2021

Jeff was very helpful. He kept me informed about what was going on with my vehicle and was very patient with me and my questions. More

by Shonda Crawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff B.
February 08, 2021

Ther service department was awesome! They are always so friendly and accommodating! They kept me updated and I didn’t have to wait long for my repair. More

by kate0927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name but he was great!, Beverly Rhoads
February 07, 2021

Nice greeting great customer service. I was escorted to the waiting room while my vehicle was being service. The service representative came and explained my service options and price of my services neede More

by BRETURN
Recommend Dealer
Yes
Employees Worked With
David Rogers
February 07, 2021

Never ending repairs. They seem to make problems and recommend without knowledge. Told me I needed new plugs, which had just been replaced 15,000 miles prior. I will not be back and do not recommend. More

by JMSJA2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other
Mar 02, 2021 -

Scranton GMC of Vernon responded

Good Afternoon, I am very sorry to hear that you feel you were given bad or incorrect advice about your vehicle. We do our best to answer a customer's questions, and explain the recommendations that we make, but clearly we fell short on your visit. Do you still have questions, or perhaps you would like to speak to one of the managers and have them take a second look? Just going off your screen name, I am not able to look up your records to see if you had the service done or not. If there is anything you would like to discuss further, I can get you in touch with the director of the service department directly. Simply respond to this review (privately if you like) with your name and contact info, and I will have Mike Conlon, reach out to you. Thanks, and have a great day.

February 06, 2021

Everyone was super patient and took the time to demonstrate the car’s capabilities to ensure it was the right fit for me. The financial agreement was also explained in great detail to my satisfact More

by DFVernier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Carlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Barbersek
February 06, 2021

Always a pleasure the staff are friendly and efficient. Covid precautions were top notch and I felt very comfortable. My oil change was done timely More

by DJNEWTON428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, David Rogers
February 06, 2021

I'm very happy with Scranton service I will recommend everyone that needs work done on their vehicles to go to Scranton the people that work there are very professional and very nice I'm 100 percent sati More

by LUISROM53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie, Beverly Rhoads, Trevor Barbersek, David Rogers, Ashley Corey
February 06, 2021

Have never been disappointed from service on my 1st vehicle to the purchase of my new vehicle. James in sales and Beverly in service were a pleasure to work with. More

by JANELSVACTION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, Trevor Barbersek
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