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Scranton GMC of Vernon
Vernon, CT
2,997 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,997 reviews
January 19, 2021
A great atmosphere too be doing business with the service department and a great sales Dept would definitely buy another car there and would recommend this place even though it’s an hour drive there department and a great sales Dept would definitely buy another car there and would recommend this place even though it’s an hour drive there More
by NJURBANO
Verified Customer
January 17, 2021
Great communication, clean waiting room. Love the complimentary car wash after. Explained service for this time and to look at potential service needs for next time complimentary car wash after. Explained service for this time and to look at potential service needs for next time More
by CEH0032
Employees Worked With
David Rogers
January 17, 2021
As always very professional car went in quickly did the test to verify if there was a problem and discuss the how to fix it test to verify if there was a problem and discuss the how to fix it More
by PJW1950
January 16, 2021
I brought my Cadillac in due to having low tire pressure while trying to fill the tires my right front tire wouldn’t come up to pressure Oscar the service tech wanted to check further and so I left the car while trying to fill the tires my right front tire wouldn’t come up to pressure Oscar the service tech wanted to check further and so I left the car They found the the nitrogen nozzle had a defect and once fixed they then was able to fill the tire More
by russ2014
Employees Worked With
Oscar
January 16, 2021
Excellent experience with Sierra and Liz, I would highly recommend asking for them when stopping by Scranton in Vernon. Very smooth transaction coupled with honesty and integrity made working with Sierra an recommend asking for them when stopping by Scranton in Vernon. Very smooth transaction coupled with honesty and integrity made working with Sierra and Liz an enjoyable experience. We were disappointed in the lack of professionalism from finance as even though we declined extra coverage, he continually kept asking us why we weren’t taking it. There is a line between doing your job and trying to make money, and respecting the customers’ decision and it was crossed. We shouldn’t have to say no 5 times and then get belittled for the choice we make because it’s not in his best interest. Making customers feel like that is highly unprofessional and would recommend management address the approach and tactics of finance More
by CustomerScranton
Employees Worked With
Chris Champagne, Liz Kibby, Sierra Moses
January 16, 2021
Found an extra charge for a facility fee for work on my truck. Not a happy camper I’ve dealt with dealerships plenty of times and never has any charged a facility fee. truck. Not a happy camper I’ve dealt with dealerships plenty of times and never has any charged a facility fee. More
by JMIGUEL1103
Employees Worked With
Jeff
January 16, 2021
Great service Jeff went above and beyond great experience. Jeff made sure that my aftermarket warranty covered everything I had a concern with plus a few problems that the tech found with my vehic experience. Jeff made sure that my aftermarket warranty covered everything I had a concern with plus a few problems that the tech found with my vehicle. More
by bschwartzen
Employees Worked With
Jeff
January 16, 2021
Never had a buick before. Were very helpful and knowledgeable. No pressure. Been looking at this car for a while. Was happy with trade in price. knowledgeable. No pressure. Been looking at this car for a while. Was happy with trade in price. More
by LTRINKS
January 16, 2021
First time I brought my truck in for brake Calipers at 35,000 miles it was awful customer service told me nothing they can do second time with Amanda was awesome If it wasn’t for her my truck would’ve nev 35,000 miles it was awful customer service told me nothing they can do second time with Amanda was awesome If it wasn’t for her my truck would’ve never got fixed More
by Todd
Employees Worked With
Amanda Soucie, David Rogers
January 15, 2021
I had called to get my brakes done right before New Years, giving them very little notice. Fortunately, they were able to get the parts needed and replace my breaks in just a day. Not only that, but th Years, giving them very little notice. Fortunately, they were able to get the parts needed and replace my breaks in just a day. Not only that, but they took care to replace my oil and clean my car for when I picked it up. Great service, and would absolutely come here again! More
by Krprovost
Employees Worked With
Jeff
