Scranton GMC of Vernon

Fantastic, efficient service. I did not purchase my vehicle through Scranton, however they treated me as though I had. Love the service drop off process, and the car wash was a ni I did not purchase my vehicle through Scranton, however they treated me as though I had. Love the service drop off process, and the car wash was a nice touch. Unfortunately the issue with my car was not resolved, however I hope there will be a solution in the future, nothing the service techs could do. Will definitely be choosing this dealer as my go to for services. Whomever I spoke to on the phone to schedule appointment was friendly, helpful, and great to talk to. More

Smooth Transaction James and Rocky were very helpful in my process of downgrading a vehicle, My overall objective was to get the best offer for my existing car (most cas James and Rocky were very helpful in my process of downgrading a vehicle, My overall objective was to get the best offer for my existing car (most cash back), as well as find a comfortable replacement with the right warranty coverage. They found the answers to every one of my questions about the used vehicle and warranty and made sure all of my concerns were resolved throughout the process. More

Courteous, professional staff We were treated as though we were the only customer there. Additionally, every employee greeted us with “good morning” and a genuine smile. Thank you. We were treated as though we were the only customer there. Additionally, every employee greeted us with “good morning” and a genuine smile. Thank you. More

Need more follow up I took the vehicle in for service several times now since I own it in the last year. It’s a new 2017 GMC DenaliHD with 8200 miles. The only outstand I took the vehicle in for service several times now since I own it in the last year. It’s a new 2017 GMC DenaliHD with 8200 miles. The only outstanding issue is the sunroof it still sounds like I’m a plane when in the highway. The only issue I have is the follow up to keep you informed of what’s going on with your vehicle. I had to call back after several days to inquire about a status More

New lease Poorly detailed interior. They redid the scuffs and fingerprints I pointed out twice. When I got home and saw in daylight there was still dirty finger Poorly detailed interior. They redid the scuffs and fingerprints I pointed out twice. When I got home and saw in daylight there was still dirty fingerprints on the glove box. This is the second car I've leased that the interior was not fully cleaned/ detailed. More

Oil change Great service. Got me in the same day that I called. Advised me of recommended service coming up, did not try to push me to do any thing not needed Great service. Got me in the same day that I called. Advised me of recommended service coming up, did not try to push me to do any thing not needed at the time. More

Water pump issue Called Scranton service due to leak in garage from our 2012 Buick LaCrosse. Lauren said bring the car in and they would check it out, Called Scranton service due to leak in garage from our 2012 Buick LaCrosse. Lauren said bring the car in and they would check it out, More

Great buying experience I usually don’t enjoy purchasing cars from dealerships, but this was a pleasant surprise. Our sales person, David Baeza and the entire team at Scranto I usually don’t enjoy purchasing cars from dealerships, but this was a pleasant surprise. Our sales person, David Baeza and the entire team at Scranton were great. David went out of his way to answer questions and ensure we were comfortable with the entire process. We look forward to enjoying many years with our new XT5 and I would definitely recommend this dealership. More

Excellent with Eric Very professional and helpful from the start to the end And kept me informed every step of the way Eric thank you very much I appreciate you and hi Very professional and helpful from the start to the end And kept me informed every step of the way Eric thank you very much I appreciate you and highly recommend you More