Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scranton GMC of Vernon
Vernon, CT
2,987 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,987 reviews
March 27, 2018
Terrible To be honest no one had there xxxx together, no Communication when I first arrived things went OK then it went downhill from there I get handed off To be honest no one had there xxxx together, no Communication when I first arrived things went OK then it went downhill from there I get handed off to another advisor and I waited to other people walking in the door and they got waited on before me and when I questioned it they said will be getting right on it it happened to me twice when I drop the truck off I stood there while my rental car was out in the bay and no one told me that it was out in the bay until I had to say something it was almost like I’ve should’ve known where everything was without them telling me that when I came back in the afternoon to pick my truck up I waited and two more people came in got waited on. A friend of mine posted on Facebook about the terrible service he had and I thought to myself not Scranton there’s no way well it happened to me same reasonings he had I had . This was my very first service on a brand new truck UNBELIEVABLE! My salesman was fantastic Dan was very helpful and very thorough. More
by Dave Moto
Verified CustomerEmployees Worked With
Other Employees :
Chris Champagne, Amanda Soucie, Beverly Rhoads, Lorie Fortin
March 26, 2018
Great service This is our second car we have purchased with David. He truly cares about the customer and makes car buying an enjoyable experience. We'd definitely g This is our second car we have purchased with David. He truly cares about the customer and makes car buying an enjoyable experience. We'd definitely go back to David and would strongly recommend anyone looking to buy a car to go see him! More
by Jkd0912
Employees Worked With
March 26, 2018
Very easy to work with. Very friendly with no problems. I found the car buying experience pleasant and we were very happy with the results. Sage was great to work with. Pleasant and out going completing t I found the car buying experience pleasant and we were very happy with the results. Sage was great to work with. Pleasant and out going completing the process with skill. More
by KNBROOKY
Employees Worked With
Sage McPherson, Chris Champagne
March 26, 2018
Did the right thing I own a 2013 Buick Encore with 34,000 miles. Both side mirrors had oxidation and paint chipping. I bought it at Balise in West Springfield brand new I own a 2013 Buick Encore with 34,000 miles. Both side mirrors had oxidation and paint chipping. I bought it at Balise in West Springfield brand new. Had Scranton motors take a look at it and they informed me I was just out of the bumper to bumper warranty. They took pics and filed a complaint on my behalf to GMC. Within 1 day I was contacted by GMC that both mirrors would be painted for free. Both GMC and Scranton did the right thing and I’m very grateful to both that they did. I loved my Buick when I got it and now thanks to GMC and Scranton I would consider getting another one! More
by BFITZSIMONDS
Employees Worked With
Matt
March 21, 2018
Oil change Said it would be an hour and that is exactly what it was. That is nice when you are waiting there. Had things to do and kids to pick up. Timing was g Said it would be an hour and that is exactly what it was. That is nice when you are waiting there. Had things to do and kids to pick up. Timing was great More
by UKIAH1997
Employees Worked With
Paulie DiPietro
March 21, 2018
Enjoyable and very happy well taken care of My visit at Scranton motors was enjoyable and easy. Everyone there was very nice and professional. They help me out a lot with the new technologies th My visit at Scranton motors was enjoyable and easy. Everyone there was very nice and professional. They help me out a lot with the new technologies that I was on a familiar with More
by RBROWNELL
Employees Worked With
Kurt Lytle, Chris Champagne, Aaron Stone, Lorie Fortin, Ryan Williams
March 20, 2018
Excellent dealer, treated us well Scrantons sales staff took good care of us,Gave us a fair deal ,and worked quickly to get it done. They listened to what I was looking for and delive Scrantons sales staff took good care of us,Gave us a fair deal ,and worked quickly to get it done. They listened to what I was looking for and delivered. More
by Mikethewelder
Employees Worked With
Sage McPherson, Chris Champagne
March 20, 2018
Great experience Have nothing but good things to say , so far so good! Sage and the rest of the team made the entire process so easy. Thank you ! Have nothing but good things to say , so far so good! Sage and the rest of the team made the entire process so easy. Thank you ! More
by Jessica17
Employees Worked With
Devyn Colby , Sage McPherson, Chris Champagne
March 20, 2018
Scranton Motors Me and my wife was car hunting, decided to go too a Cadillac dealer we went to one in vernon 777 Talcottville Rd. Started looking around. We was so un Me and my wife was car hunting, decided to go too a Cadillac dealer we went to one in vernon 777 Talcottville Rd. Started looking around. We was so undecided so much to choose from lol. Then came along a great and just all around funny guy name Paulie and side kick. They help us threw it all the way 100%. They made us feel just like family. Got us a great deal to make us have a smile on our FACES. Introduced us to THE BIG GUY MR. SCRANTON HIMSELF WE WAS LIKE OH MY GOD? WOW We felt so royal lol. I'm telling you if u want a car PAULIE IS YOUR GUY, HIM AND HIS SIDE MAN FORGOT HIS NAME WAS JUST AWESOME. THANK YOU GUYS YOUR THE BEST SEE YOU GUYS SOON LOL. Best car salemen I've erver had straight forward. And TRUTHFUL, and DEEPLY CARES ABOUT THERE CUSTOMERS! ONCE AGAIN GREAT JOB YOU GUYS. CHRIS YOUR AWESOME. More
by Smiley1329
Employees Worked With
Chris Champagne, Paulie DiPietro
March 15, 2018
Fast and efficient All involved were frienly and professional. David was easy to work with and very knowledgeable This is my fourth purchase from Scranton and I plan t All involved were frienly and professional. David was easy to work with and very knowledgeable This is my fourth purchase from Scranton and I plan to return again More
by JIMRIOPEL
