Scranton GMC of Vernon

The van we wanted at a great price We found this dealership thru CarGurus. Wanted particular features in a Chevy or GMC van and Scranton motors had it. And at a fantastic price for a br We found this dealership thru CarGurus. Wanted particular features in a Chevy or GMC van and Scranton motors had it. And at a fantastic price for a brand new leftover, beautiful van. The staff was great. Every single person we were in contact with greeted us and made sure we were comfortable. Our salesman was Sage - he and Sales Manager Tyler were great to work with. They explained everything and worked arduously with us to hammer out the best deal. Chris in Finance helped us select the warrantee items that WE wanted, and didn’t force us to buy a package deal that was more than we needed The dealership is CLEAN! Very customer friendly with a comfortable waiting area and all kinds of amenities. Spotless restrooms We drove well over an hour to get to this dealership. There are many that are closer to us, but Scranton had what we wanted and it was 100% worth the drive More

Great Service My wife Angela and I purchased a used 2016 Cadillac SRX in June of 2017 from David Baeza. We felt that we received a fair deal and will recommend to My wife Angela and I purchased a used 2016 Cadillac SRX in June of 2017 from David Baeza. We felt that we received a fair deal and will recommend to any body we know might be interested to David. We have owned the vehicle for eight months now and have had it service three times in there service Dept. Beverly and Lori in service have treated me like a "king" when I drive into service from Chicopee Ma.. Always got out in a reasonable time and on my way back to Chicopee. More

Appreciate the solving of the problem. Although it took a while to diagnose the problem, we are happy that the problem was fixed. Courteous shuttle driver impressed my wife! Many thanks. Although it took a while to diagnose the problem, we are happy that the problem was fixed. Courteous shuttle driver impressed my wife! Many thanks. More

Highly Recommended I was looking for a very particular CT6 Platinum and found it here at Scranton Motors in CT. I drove from RI and they had the car cleaned and ready fo I was looking for a very particular CT6 Platinum and found it here at Scranton Motors in CT. I drove from RI and they had the car cleaned and ready for me upon arrival. Salesman David was ready also, he was very friendly and helpful, and never pressured me. I called a couple more times and came for another visit and bought it for a good deal. I recommend Scranton, David, and the several members of the sales team I interacted with. More

Outstanding customer Service I recently had to service my SRX prior to a trip to VT. I got an appointment and loaner car immediately, thanks to Amanda Soucie, for a few days and I recently had to service my SRX prior to a trip to VT. I got an appointment and loaner car immediately, thanks to Amanda Soucie, for a few days and when my car would not be ready in time for my trip, Matthew got a rental SUV from Enterprise for me. The entire experience went perfectly and when I returned from VT I was able to pick up my car and return the rental at the dealership. I cannot say enough good things about this experience! Keep up the great customer service Matthew and Amanda, I certainly appreciate you! More

Great experience working with Sage! I had a positive experience purchasing my new GMC Acadia. Sage was very knowledgeable about the vehicle and was very helpful as I made the new purcha I had a positive experience purchasing my new GMC Acadia. Sage was very knowledgeable about the vehicle and was very helpful as I made the new purchase. I am very happy with my new SUV and the great experience working with Scranton Motors. More

Minimal Hassle Everyone at this dealership was very nice and accommodating. The sales rep could have been more knowledgeable, and listened better to my specific situ Everyone at this dealership was very nice and accommodating. The sales rep could have been more knowledgeable, and listened better to my specific situation and requests, but it seems like he had a hard time deviating from his script. I also felt that communication with the finance department was lacking as I tried several times to get questions answered before the day of closing and no one got back to me. Ultimately I did get a deal that I was happy with and the car that I was looking for. More

personable The staff is very personable and goes out of their way to satisfy their customers. They are always a pleasure to talk to. At times I just come in to s The staff is very personable and goes out of their way to satisfy their customers. They are always a pleasure to talk to. At times I just come in to say hello and chat. I enjoy their company. More

Great Experience! Loved working with Sage! He was so personable and helpful. The entire process was seamless and all of the people in the dealership were attentive, cou Loved working with Sage! He was so personable and helpful. The entire process was seamless and all of the people in the dealership were attentive, courteous, and incredibly friendly. Sage was genuinely excited for my son who actually made the purchase. His enthusiasm was contagious and his encouragement during the test drive was, without a doubt, amazing and so sincere Hang on to him! No question you have a valuable employee in Sage. We will definitely recommend Scranton to our friends and family! More

Long xxx time spent there ! If it wasn't for the two listed I would of walked out ! No worries but left truck very dirty and if it wasn't for Tony I would be re-directing my con If it wasn't for the two listed I would of walked out ! No worries but left truck very dirty and if it wasn't for Tony I would be re-directing my conversation in this footnote to the owner ! More