
Scranton GMC of Vernon
Vernon, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Work with me to get best deal Ffinance department didn’t help at all they recommended a service contract and that company wouldn’t honor the contract. help at all they recommended a service contract and that company wouldn’t honor the contract. More
Never do business there Treated me like they did not give a xxxx had to go to your other dealership In Montville they were a lot nicer people to do business with a xxxx had to go to your other dealership In Montville they were a lot nicer people to do business with More
We Recently used Scranton Service center for a problem with our Cadillac. Worked with David and couldn’t have been happier with the outcome from start to finish. with our Cadillac. Worked with David and couldn’t have been happier with the outcome from start to finish. More
Everybody at this dealer was professional and helpful with my overall purchasing experience. I found what I wanted online and told them directly what I wanted and they did not try to sway me into getting with my overall purchasing experience. I found what I wanted online and told them directly what I wanted and they did not try to sway me into getting anything other than exactly the car I was after. They kept good communications throughout the entire transaction. Jay was the first person I talked to over the phone and was the best salesman I’ve ever had the pleasure in dealing with from the beginning right up until I drove off with my new car. He also followed up with me a few times to make sure everything was good to go. I live an hour and a half away from this dealer and they were willing to have someone come out and meet me to handle a few loose ends so I didn’t have to make a 3 hour round trip every time, which blew me away! Evan helped me with the financial end of it and was very efficient and painless. I don’t think I spent more than an hour and a half at the dealer before I was on the road! Can’t forget the service department for detailing the entire car in 20 minutes so when I left it was shiny and clean! Overall 10/10 A+. More
Again, Mike Colon and his team never ceases to amaze me. In the current climate, when could you of imagined scheduling an appointment online for service on the next business day and receiving a phone call a In the current climate, when could you of imagined scheduling an appointment online for service on the next business day and receiving a phone call a couple hours later to learn the vehicle is completed and ready for pickup?! And that was the icing on the cake! It started with Jeff our service advisor contacting me directly per my wife’s request about 30 minutes after she had dropped off the vehicle. He explained what was wrong and my options in repairing it. I gave him the go ahead and he followed up, in no exaggeration less then a hour with the vehicle prepared to be picked up. This is unheard of. A week before, unknown to us we had a nail in our tire. We contacted the store and informed the service manager Mike that we have a tire warning on the dash and my wife doesn’t know what to do. We knew they were crazy busy but not by Mike. He said drive right down and he will see what he could do. Again less than an hour later, he shows up with a rusty screw in his hand and said, you’re all set. We found this guy in your tire and we fixed it. My wife reaches into her purse to grab her wallet(happily) and he stopped her and said, no worries, we took care of it! These folks are great. They always exceed our expectations and frankly who provides this level of service anymore. More