2,022 Reviews of Scranton GMC of Vernon - Service Center
I have bought 5 trucks and SUV's frome Scranton in the last five years, I had a few issues that required GM to be involved, Scranton and Amanda in service went above and beyond to make sure everything wen last five years, I had a few issues that required GM to be involved, Scranton and Amanda in service went above and beyond to make sure everything went smoothly and it did. Nothing but good things to say about the people they have from management on down. More
Very good service at last appointment. Work done well, recommendations about needed items made by calling to see if items should be done while there. Car also washed and vacuumed. recommendations about needed items made by calling to see if items should be done while there. Car also washed and vacuumed. More
They were great very friendly and had great service also some of the really nice things they did were washed and vaccumed my truck and also while waiting they had a real time que for the progress of your ve some of the really nice things they did were washed and vaccumed my truck and also while waiting they had a real time que for the progress of your vehicle in the waiting room More
Trying to get a problem fixed that existed when I purchased the truck. Not pleased. 5 visits and still not fixed. 1 of the 5 due to not given required information which left my anti-theft system dis purchased the truck. Not pleased. 5 visits and still not fixed. 1 of the 5 due to not given required information which left my anti-theft system disabled for a day. I’m giving the service dept one more chance to fix the problem and restore my faith in their dealership. More
When visiting staff was courteous, informative and professional. Wouldn't hesitate to take my vehicle to Scranton Motors to have my car serviced, therefore recommend others do the same. professional. Wouldn't hesitate to take my vehicle to Scranton Motors to have my car serviced, therefore recommend others do the same. More
Service was ok. They will bombard you with emails and texts afterwards trying to get you to leave reviews and come back for service again. Very annoying as I did not sign up for any of this. DO NOT GIVE texts afterwards trying to get you to leave reviews and come back for service again. Very annoying as I did not sign up for any of this. DO NOT GIVE THEM YOUR PHONE NUMBER OR EMAIL. They will spam you. More
I had a really great experience with the dealership. My sales rep really help me figure things out. I would recommend this dealership to family and friends. sales rep really help me figure things out. I would recommend this dealership to family and friends. More
Great service. I would only ask that the drivers seat Great service. I would only ask that the drivers seat not be moved so much. The drivers seat was not only moved back, but also titled back. I don’ Great service. I would only ask that the drivers seat not be moved so much. The drivers seat was not only moved back, but also titled back. I don’t think both needed to be done just to move it to get an oil change. More
Bev and Amanda were terrific!They handled our service on Bev and Amanda were terrific! They handled our service on our Cadillac Escalade last week with Prompt and professional attention. Thank you for Bev and Amanda were terrific! They handled our service on our Cadillac Escalade last week with Prompt and professional attention. Thank you for your great assistance! Susan Gail Cranmore More
The technician was very professional and helped me achieve most of my service goals. It's too bad there aren't more service technicians available on a Saturday. achieve most of my service goals. It's too bad there aren't more service technicians available on a Saturday. More