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2,029 Reviews of Scranton GMC of Vernon - Service Center
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January 08, 2021
Amanda soucy is bright ,enthusiastic, very positive, very knowledgeable, and customer oriented. She is someone that you can build your business with. I consider her a very promotable person. Don't lose her! knowledgeable, and customer oriented. She is someone that you can build your business with. I consider her a very promotable person. Don't lose her! More
by BOBTCM
Verified CustomerEmployees Worked With
Tyler, Amanda Soucie
January 06, 2021
Decent service. Liked how the mechanic explained what and why my repair was needed. Only drawback was no loaner given out. Had to shuttle both days. It’s a huge inconvenience to be without a car for a day why my repair was needed. Only drawback was no loaner given out. Had to shuttle both days. It’s a huge inconvenience to be without a car for a day and a half. Oscar was very friendly and professional. Taylor the shuttle driver was also friendly and professional. More
by BFITZSIMONDS
Employees Worked With
Oscar and Taylor
January 04, 2021
The environment is so inviting. All associates are friendly and helpful in all respects. I would like to thank Scranton for their efforts in supply and support of the General Motor product name. friendly and helpful in all respects. I would like to thank Scranton for their efforts in supply and support of the General Motor product name. More
by denhoekstra
Employees Worked With
Other Employees :
Chris Champagne, Amanda Soucie, Meghan Scranton, Ashley Corey
December 31, 2020
The service dept was great especially Jeff who worked hard to contain costs on an expensive repair on a 2015 Camaro that one would not expect on a car with only 33000 miles. They were polite returned cal hard to contain costs on an expensive repair on a 2015 Camaro that one would not expect on a car with only 33000 miles. They were polite returned calls and did their best to get it done asap.I would definitely use Scranton service again. More
by LTTRUCK
Employees Worked With
Jeff
December 31, 2020
Service is always excellent at The service department and the people are always friendly. I've never had a problem with Scranton Motors. Always clean area. the people are always friendly. I've never had a problem with Scranton Motors. Always clean area. More
by CHAMMER1958
Employees Worked With
Chris Champagne, Amanda Soucie, Beverly Rhoads
December 29, 2020
Outrageous prices compared to other area GMC dealers. If you are in a pinch, then go here. Otherwise, get a quote and shop around. You will be surprised how much you can save! you are in a pinch, then go here. Otherwise, get a quote and shop around. You will be surprised how much you can save! More
by Jmargaitis
Employees Worked With
Trevor Barbersek
December 29, 2020
Broken seat garnish, out of warranty, I purchased car at Scranton. $300.00 to replace. Not even a good will offer to defray cost. The term garnish implies that the item is a throat throw away part with no s Scranton. $300.00 to replace. Not even a good will offer to defray cost. The term garnish implies that the item is a throat throw away part with no structural purpose. The control panel pops out of It’s position only being held by the wires to the switch. The garnish has more than a decorative function. I was enfomed that clips hold that control panel in place so why does it pop out? I have stated my case to you and to GM customer service. The impression that I get is that the dealership has the last word.so will the last word be goodwill or will the decision stand as stated to me. More
by JGARMS3476
December 27, 2020
Good Job! Very satisfied. The day of the appointment was schuled for 10:00AM. I forgot to set. My alarm on so I overslept and woke up late. So when I did get up, I called right away to reschuled my a was schuled for 10:00AM. I forgot to set. My alarm on so I overslept and woke up late. So when I did get up, I called right away to reschuled my appointment. Your service department was kind enough to get me three hours later with complete satisfaction. Thank You! More
by Stash8nav@gmail.com-USA
Employees Worked With
Amanda Soucie
December 24, 2020
oil change was speedy and well done however I had to ask for the complimentary car wash. also I was informed that I needed a Takota airbag replacement for the complimentary car wash. also I was informed that I needed a Takota airbag replacement More
by WKSELLECK
Employees Worked With
Amanda Soucie
