Scranton GMC of Vernon - Service Center

Excellent service and clear communication through every step of my service. They have been consistent each time I go there and I have always been very satisfied. step of my service. They have been consistent each time I go there and I have always been very satisfied. More

Excellent service and top notch treatment.These folks, Excellent service and top notch treatment. These folks, incl the service dept manager, Keith, are all tops. Pleasant, honest and open communications. Excellent service and top notch treatment. These folks, incl the service dept manager, Keith, are all tops. Pleasant, honest and open communications. We always take our GM vehicles to Scranton for service! You cannot go wrong here!! More

Sent my vehicle two time there for the same issue to get fixed. It was never resolved. Was told I wasn't going to get charged for the second time because it wasn't fixed the first time and the day I went t fixed. It was never resolved. Was told I wasn't going to get charged for the second time because it wasn't fixed the first time and the day I went to pick it up they ended up charging me the same cost for labor and the issue was never resolved. I told them what I had thought the problem was. They had the vehicle for about a month, not really sure if they did or didn't check or just cleared the check engine light and wasted my gas. The problem ended being exactly what I told them and was resolved at another dealership within a one week span.I will never go to this dealership for repairs again. Very disappointed and angry. More

Hijacked my vehicle for 4 hours for a 30 minute window switch fix. Attempted to purchase part myself but was told I couldn’t.Unexceptable switch fix. Attempted to purchase part myself but was told I couldn’t.Unexceptable More

Excellent service. I moved an hour away and still return to Scranton. I thought the young lady who helped me was named Samantha but I don’t see that name listed so it must have been Amanda. to Scranton. I thought the young lady who helped me was named Samantha but I don’t see that name listed so it must have been Amanda. More

Samantha Savage is a pleasure to work with.Her professional knowledge amazes me.She really knows about cars. I Thank Scranton Motors For such good employees as her. Wayne Horvith Manchester,Ct professional knowledge amazes me.She really knows about cars. I Thank Scranton Motors For such good employees as her. Wayne Horvith Manchester,Ct. 06040 More

Service at this dealership is great. Very thorough assessing your vehicle even though it wasn't requested but nice to know. Might be looking at Scranton for a new car. assessing your vehicle even though it wasn't requested but nice to know. Might be looking at Scranton for a new car. More

Not too bad. Was told an hour for an oil change. Ninety minutes later it was complete. Kinda Friendly. This was a first time visit. minutes later it was complete. Kinda Friendly. This was a first time visit. More

This was my first time coming to your location. I received help from Samantha who I felt was very knowledgeable very professional and courteous. I would definitely come back again. Thank you for your received help from Samantha who I felt was very knowledgeable very professional and courteous. I would definitely come back again. Thank you for your service More

For making it happen thank you amanda, appreciate getting it done in a timely manner.dont really need twenty five words to Express it thanks it done in a timely manner.dont really need twenty five words to Express it thanks More