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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,015 Reviews

2,015 Reviews of Scranton GMC of Vernon - Service Center

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March 28, 2025

They did a great job. Made sure I understood what was being done. Thank you More

by jrr6627
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kern
March 25, 2025

Just took delivery of our new Yukon on 3/15 and have had a great experience with sales and service. More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mancuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan McAnn was very thorough and helpful in setting up our new Yukon.
March 24, 2025

Scheduled warranty work was completed as expected. Good news, they completed an inspection and found another issue to correct under warranty later. More

by DaveL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Customer service was exceptional. Frank Kern was very thorough and friendly. Thank you for your help. More

by tsquaredave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Parts for repair were on backorder and Frank kept on top of it. Notified me when they came in. We set up the appointment and the vehicle was repaired before the promise time. Great experience! More

by ramiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Easy to work with. Explained everything in detail. Work was done as promised and in time. More

by gilcreastmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Cooperative and professional. Took the time to locateblroblem and staff friendly. Fixing problem. Hopefully solved More

by neumn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David in sales, Beverly Rhoads
March 14, 2025

Very good service visit. My truck is running much better after the service and the estimate for the work was completely accurate with the final cost. More

by VJAMES84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beverly Rhoads
March 14, 2025

Spent over $400 on a diagnostic that I was told would apply towards repair, that did not happen since i didn’t let them do the entire job, also a week later when i was getting a repair I was notified of More

by MSK2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
March 12, 2025

Wonderful sales and service! Good communication and delivery. Always a pleasure doing business with Scranton. Thanks More

by tc2902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Benard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Coles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.