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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,022 Reviews

2,022 Reviews of Scranton GMC of Vernon - Service Center

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June 10, 2023

The staff was super kind and the process was quick. Our seller was James Magene he was super nice and professional and helped explain the whole process to us. Once the transaction was done the GM of th More

by mrosario4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Blanchette
June 10, 2023

They were able to get in me at the last minute- addressed all of my concerns and had me back on the road quickly. Loved the attention to detail and they listened to all of my concerns. I’m very happy with th More

by pspring28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Blanchette
June 07, 2023

I’ve been very well taken care of in my most recent visit to Scranton’s service dept. Frank kept communication lines open during a few glitches and provided me with supports to carry me through. Beverly, as More

by stacycatanzaro67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beverly Rhoads
June 07, 2023

xxxxty job plugging a tire, charged me 80 dollars and it still leaks. Had to go to Firestone and replace the tire. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Jul 07, 2023 -

Scranton GMC of Vernon responded

We're sorry to hear that plugging your tire didn't fully stop the air leak. Replacing the tire likely took care of your issue, but if there is anything we can help with, please let us know. Thanks and have a nice night.

May 30, 2023

In and out. Service was quick and high quality. Staff easy to work with. Best service department in the area. Highly recommended More

by Harry.Craft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
May 29, 2023

Billy in service is very helpful and professional. It was a pleasure working with him. More

by NGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy, Beverly Rhoads
May 28, 2023

The service was completed in the time promised. Service personnel was very courteous and friendly. More

by dfarq123123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Corey
May 27, 2023

Courteous, knowledgeable, clear explanations, reminder of appointment, appropriate wait time, friendly group of employees, good experience each appointment. More

by Deannakorner
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Delgado, Ashley Corey
May 27, 2023

Frank didi a great job as always! He is wonderful to work with always providing updates and ensuring I get the best service. More

by TRISH.SLOCUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beverly Rhoads
May 27, 2023

Great job by Jeff and the service team at Scranton GMC . Thank you Service Team More

by thalestone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, Jeff Borovicka
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