2,053 Reviews of Scranton GMC of Vernon - Service Center
You need to work on your after hours pickup of vehicles. Not everyone can make it there by 5 when they share a vehicle while one is in for service. Front desk receptionist helped but it seemed reluctant in Not everyone can make it there by 5 when they share a vehicle while one is in for service. Front desk receptionist helped but it seemed reluctant in her part to help. More
The team at Scranton Motors is awesome. They always are courteous and helpful with all our vehicles needs. Excellent dealership! They always are courteous and helpful with all our vehicles needs. Excellent dealership! More
The service dept is great to deal with. Very helpful and accomadating.however not in there control is the parts and labor are rediculoius Very helpful and accomadating.however not in there control is the parts and labor are rediculoius More
Always pleasant to talk to courteous and will call you to let you know what's going on let you know what's going on More
We continue to receive great service on all of our vehicles we've purchased at Scranton Motors. The staff there is genuinely kind and attentive to us and we appreciate the great service! vehicles we've purchased at Scranton Motors. The staff there is genuinely kind and attentive to us and we appreciate the great service! More
Something new was broken every time I picked up my car, new sounds, new issues before even driving off the lot. Loaner fleet not adequate and passed that inconvenience on to the customer. Still waiting f new sounds, new issues before even driving off the lot. Loaner fleet not adequate and passed that inconvenience on to the customer. Still waiting for a call back on a dealership machine that is broken to fix an item thats broken on my car. More
Frank and the staff made the service experience effortless and smooth. From getting a Lyft to and from work to clear and timely communication, it was much appreciated! effortless and smooth. From getting a Lyft to and from work to clear and timely communication, it was much appreciated! More
The people in the service department are very professional and have been very helpful in answering my questions. professional and have been very helpful in answering my questions. More