Scranton GMC of Vernon - Service Center

Very curtious and professional. And frank Kern kept me updated almost daily. The job was completed in a timely manner. I highly recommend this service department. And frank Kern kept me updated almost daily. The job was completed in a timely manner. I highly recommend this service department. More

Service department is responsive to requests for service and inquiries about services recommended. Service is accommodating to my schedule. My service will continue here. and inquiries about services recommended. Service is accommodating to my schedule. My service will continue here. More

It is friendly, professional, respectful , welcoming and clean. My questions are answered in professional manner and the service is for most of the time superior. clean. My questions are answered in professional manner and the service is for most of the time superior. More

Blown water pump on a 2019 pickup with 28000 miles. Done by lunch next day. Awesome service. Done by lunch next day. Awesome service. More

Excellent service, very professional couldn’t ask for more , keep up the great work! We won’t take our truck anywhere else more , keep up the great work! We won’t take our truck anywhere else More

Billy was the representative who helped me. He presented with the knowledge, wisdom and understanding of my vehicle which made me feel comfortable. He presented with the knowledge, wisdom and understanding of my vehicle which made me feel comfortable. More

Great communication with the service department explaining what need to be done All service completed as explained and the car runs great. explaining what need to be done All service completed as explained and the car runs great. More

I called and was told that they would order one and call me when it came in to make an appointment for service. They called a few times to make an appointment and I couldn't find the time. When I did , I go me when it came in to make an appointment for service. They called a few times to make an appointment and I couldn't find the time. When I did , I got an appointment for the next day. Came in gave my keys over and went to a desk in the waiting room and caught up on paperwork. Also made a peanut butter n jelly for a snack 🙂. More

Everyone was very helpful and professional. This was a great experience and I will be back in the future. This was a great experience and I will be back in the future. More

I just can’t say enough about the dealership in the service department to staff Michael the manager. Everybody is very friendly and helpful. service department to staff Michael the manager. Everybody is very friendly and helpful. More