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Scranton GMC of Vernon - Service Center

Vernon, CT

4.3
2,052 Reviews

2,052 Reviews of Scranton GMC of Vernon - Service Center

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January 14, 2023

Great service, timely, and well done. Getting an appointment at a convenient time. Grateful for the service and recommendations More

by DDAIGLE1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Corey, Shawn Butler
January 13, 2023

great personal care from the service team. car was repaired and delivered promptly. would highly recommend this dealer. More

by dmacdaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
January 13, 2023

Frank was great, lots of follow thru and he was very accommodating. Very happy with service More

by Steve W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2023

Excellent service and scheduling. Got the work done ahead of schedule. Highly recommended for service. More

by mconcodello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
January 11, 2023

Scranton is a great dealership. They were very polite, explained everything to me. I will be back. More

by Showboat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beverly Rhoads, Ashley Corey, Jeff Borovicka, Shawn Butler
January 08, 2023

I go amdoe all my service needs to scranton. The work is typically done well. The explanation of the charges are not reallt given. Told one price, and then line items on top of parts, labor, mat More

by XTINAL84
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jeff Borovicka
Jan 09, 2023 -

Scranton GMC of Vernon responded

We would be happy to go through your invoice and discuss any part that you have a question on. Also, if you are still waiting to hear back on the part you ordered, please repky back to this review with your name and contact info, and we will make sure someone contacts you with an update. Thank you for the feedback, and we hope to talk with you soon. Have a great day.

January 06, 2023

Very quick checkout from the service department. If I buy another GM truck I will probably use them. There service department is much more professional than Gates. More

by craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2023

Scranton is hands down the best GMC/Cadillac dealer around. It’s why we are on our 5th car from them! More

by LIZVWBUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2023

Excellent customer service and claim friendly environment. My car is running like it's brand new. More

by lchalk1090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
January 06, 2023

They did an amazing job on my buik lacrosse, very nice place and I felt welcomed I totally recommend scranton, go check them out! More

by Mfumero39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Butler
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