Scranton GMC of Vernon - Service Center

Great customer service A pleasure talking with Billy who was great much appreciated thank you was great much appreciated thank you More

Bill Joren in sales was a pleasure to deal with. I wasn't sure what vehicle I was interested in and he was very helpful and patient with letting me test drive anything and everything until we figur I wasn't sure what vehicle I was interested in and he was very helpful and patient with letting me test drive anything and everything until we figured it out. Happy with my purchase! More

Best dealership I have dealt with for service. Really like these guys and their professionalism Really like these guys and their professionalism More

Understanding and flexible regarding scheduling however after I brought my truck home I went to put my air filter in and noticed the oil fill cap was never installed and was left bouncing around in my engi after I brought my truck home I went to put my air filter in and noticed the oil fill cap was never installed and was left bouncing around in my engine bay had I not caught that it could have caused damage to my vehicle, also checked the oil and it was only half full also. More

The service writers are a pleasure to deal with, very knowledgeable and excellent with communicating with you on the status of your vehicle. knowledgeable and excellent with communicating with you on the status of your vehicle. More

We had quick service with scheduled appointment. Communication and reminders were very thorough as well. Communication and reminders were very thorough as well. More

The service tech who checked me in was very nice and explained every thing in detail. explained every thing in detail. More

Great, professional staff of friendly people. Very nice comfortable waiting room and amenities. I suppose I could complain about 'sticker shock' but prices are increasing EVERYWHERE. I want my me Very nice comfortable waiting room and amenities. I suppose I could complain about 'sticker shock' but prices are increasing EVERYWHERE. I want my mechanics/technicians to be paid a competitive wage, and I appreciate the level of trust they return to me with their honest work. More

Experience was easy . The service department is top notch .The service counter employees are friendly and respectful . The service department is top notch .The service counter employees are friendly and respectful . More

Over charged for basic service. Avoid this dealership if you need service. Had an oil change and tire rotation and balance done. Normally I was charged $180 for this service. They c Avoid this dealership if you need service. Had an oil change and tire rotation and balance done. Normally I was charged $180 for this service. They charged $320. I argued and was told that's the price. So I never went back and refuse to go there or recommend this dealership. More