Doug Freeman
Doug Freeman at Scranton GMC of Vernon
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Doug Freeman

F&I Manager

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.0
11 Reviews
4.0

11 Reviews

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11 Reviews of Doug Freeman

September 20, 2024

Dealership Rating
Employee Rating

The salesman was very good with quick communication and great service. No pressure to buy and was willing to show multiple vehicles until we found the one. Highly recommend our salesman, Jeff Mancuso. More

by Dbbanville
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Mancuso

August 28, 2024

Dealership Rating
Employee Rating

There was a lot to look at and Billy along with Kevin's expert help got it all accomplished. More

by ranjondan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Comarotti, Billy Delgado

July 12, 2024

Dealership Rating
Employee Rating

Kayla was fantastic, I inquired about a vehicle and she sent me a video within a day, I bought the truck! More

by cablemann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kayla Comarotti

July 10, 2024

Dealership Rating
Employee Rating

Great Sales and Technical support. Excellent value for cost. Very knowledgeable staff. Good Follow up. More

by dpbour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan McCann, Kayla Comarotti

July 02, 2024

Dealership Rating
Employee Rating

They had my gmc truck for 4. 5 weeks trying to figure out a problem and no loaner. When you have an extended warranty you go on the back burner when it comes to getting your vehic More

by DRBANCROFT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Johnathan

Jul 12, 2024

Scranton GMC of Vernon responded

We're truly sorry to hear about your experience. We always aim to provide top-notch service to all our customers. We understand your frustrations and we apologize for any inconvenience caused during the lengthy repair process. We will review our procedures to ensure better communication and service in the future. Your feedback is valuable to us, and we appreciate you sharing your concerns. If there is anything else we can do to assist you, please don't hesitate to reach out.

May 17, 2024

Dealership Rating
Employee Rating

Super easy to deal with and really made the buying process a breeze. Asked a fair price for their vehicle and gave me a fair price for mine. More

by jamefoster
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Maurice Winsey

May 16, 2024

Dealership Rating
Employee Rating

Maurice was very accommodating to my schedule and made my experience very enjoyable. Thanks for working with me More

by myklpla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maurice Winsey

May 08, 2024

Dealership Rating
Employee Rating

The entire team was very helpful and informative, especially Maurice in sales. Thanks again to all! More

by mjs98001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 09, 2024

Dealership Rating
Employee Rating

Quality customer service, which was very much appreciated! Would consider buying another vehicle in the future. More

by corvettechief1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Baeza, James Carlin

April 05, 2024

Dealership Rating
Employee Rating

Was very please with the initial presentation but was a little displease with the finance at the end. With my credit score I should have gotten a better rate. . More

by CWESHOL
Recommend Dealer
Yes

Other Employees Tagged: David Baeza, Joe Malenfant

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