Scranton GMC of Vernon - Service Center

I was surprised that I never received a call back when my extensive services were complete. I had to drive over to discover the status of the car. extensive services were complete. I had to drive over to discover the status of the car. More

Good service i took it in to have. Vents checked and 1 fell out Now it all seems to be goodb Vents checked and 1 fell out Now it all seems to be goodb More

Very professional fair price good workmanship problem repair right and car returned clean and finished on time repair right and car returned clean and finished on time More

Frank was very personable clear at explaining everything and a great guy . Quick to call back and text with updates , friendly and great communication and a great guy . Quick to call back and text with updates , friendly and great communication More

Service helped with an issue that should have been taken care of at point of sale. Glad they were up to the task. Nice reps, prompt service. care of at point of sale. Glad they were up to the task. Nice reps, prompt service. More

Worst experience with service I have ever had. I would not bring my Truck here again. Truck came back damaged due to tree sap eating thru my paint. They indicated they could do nothing because “it I would not bring my Truck here again. Truck came back damaged due to tree sap eating thru my paint. They indicated they could do nothing because “it was an act of god” Ridiculous especially since they parked it under trees. Brand new 2024 Truck damaged paint. I called left a message for the general manager to call me spoke to service manger “Rob” who was terrible. General Manager never called back. Very disappointing!!! More

They were lengthy in the process, but good job. Would recommend to family and friends. Would recommend to family and friends. More

Consistent management staff. Easy to schedule appointments. Pleasant staff. X X X X X X Easy to schedule appointments. Pleasant staff. X X X X X X More

Excellent, first class service! My vehicle was taken on time for it’s service; and was completed in a timely manner! My vehicle was taken on time for it’s service; and was completed in a timely manner! More

Rotated my tire but didn’t calibrate them accurately. Next morning it was showing low tire pressure on back tires. Next morning it was showing low tire pressure on back tires. More