Sears Imported Autos

I contacted the dealership for additional information on two cars I was interested in and they sent me the full description of both within 24 hours. At this time, I have not had the time to actually go and two cars I was interested in and they sent me the full description of both within 24 hours. At this time, I have not had the time to actually go and look at the cars. More

They did a great job had the car ready when they said it would be stayed in touch with us through out the whole the service would be stayed in touch with us through out the whole the service More

I visited multiple times during my search for a car and really appreciated the knowledge and service levels and willingness of the staff to work with me to find the right car really appreciated the knowledge and service levels and willingness of the staff to work with me to find the right car More

August 7th I purchased a 2018 bmw 328d from Sears imported autos and the salesman told me the car is in perfect condition. I live almost 2 hours from this place and he kept telling me that it’s in pe imported autos and the salesman told me the car is in perfect condition. I live almost 2 hours from this place and he kept telling me that it’s in perfect beautiful condition so I took his word for it and I bought the car. I get to the dealership and be just rushed me though to quickly look at the car and go sign the paperwork. I was promised to get the fancy giant bowtie experience and I was lied to about that as well. As I seen a few other get it other than me. I buy the car and I get home to find tons of scratches and a door ding, not only that but the car smelled like diesel fuel when it was sitting in my garage. I contact the salesman and he tells me to bring it back in on my expense of fuel to have the door ding and scratches fixed. So I brought the car back and they quickly went through It and I get home and find buff trails everywhere. So I take it back for the second time and they had it for not even 2 hours and I get it back and I tried to look at it the best I could and it was cloudy so I didn’t see any issues. 2 days later I have it in the sunlight and about half the car still has buff trails and now they won’t respond to me. So learn from my experience and steer clear of this dealership. They only care about the money not the customer More

I appreciated the great service that our salesman answers auto with making sure we had a memorable experience but the amount of phone calls that we get after the sales and any service is getting really ridic auto with making sure we had a memorable experience but the amount of phone calls that we get after the sales and any service is getting really ridiculous as in this is OK fourth survey that I have not received since purchasing the vehicle and this does not include the surveys for my service appointment More

Justin Hagen found us a beautiful pre-owned vehicle and delivered it well. Max helped us learn some of the new attributes of the vehicle and has pledged to help us as we work through the Comand system. T delivered it well. Max helped us learn some of the new attributes of the vehicle and has pledged to help us as we work through the Comand system. Truly a fabulous buying experience - our fourth vehicle purchased from Justin. More

Nicholas was great. He answered all of my questions and was extremely professional throughout the process. If I ever purchase another vehicle, I will happily return to Sears Imported Auto. was extremely professional throughout the process. If I ever purchase another vehicle, I will happily return to Sears Imported Auto. More

Always friendly and helpful. I asked about installing a remote start feature, and while Sears does not do those accessories, the service my manager told me about a local installer that specializes in acces remote start feature, and while Sears does not do those accessories, the service my manager told me about a local installer that specializes in accessories for Mercedes, and how tocontact them. Like your new coffee maker, too! More

Mark made the experience of having repair work done on my car stress free. He took care of everything and I always felt confident it would be done right and fast. Everything was taken care of in a professi car stress free. He took care of everything and I always felt confident it would be done right and fast. Everything was taken care of in a professional and in a friendly manner. More