Sears Imported Autos

Purchase Experience I purchased my first Mercedes-Benz auto, a pre-owned GLK350 in September. I knew what I wanted, and David Ruben helped find the perfect match for my n I purchased my first Mercedes-Benz auto, a pre-owned GLK350 in September. I knew what I wanted, and David Ruben helped find the perfect match for my needs. The purchase experience was stress free and enjoyable. I think what I appreciated most was his knowledge about the auto and sharing that with me. He is an expert with the details and functioning of the auto and consistently shared the information that was new to me. I needed repeat lessons particularly with the satellite radio system, since I had never had an automobile with so much computerization. David Ruben has been patient and attentive to my learning curve. All of this after-purchase support has made purchasing the auto from Sears Imports a very wise decision. It works. I love my car and it fits me perfectly. Also, the two educators assisted me in my learning process and were so helpful. Sears Imported Autos is a first class dealership. More

Trust I took my daughter's Mercedes C280 and my BMW 328ci to Sears Imports for check ups... The received service was great. - Reasonable priced (better tha I took my daughter's Mercedes C280 and my BMW 328ci to Sears Imports for check ups... The received service was great. - Reasonable priced (better than any other local shop), They were very polite, knowledgeable about my car, and I got a new Mercedes as a loaner. What else can I ask for? Lance keep me in the loop and called me and text me when the car was ready and what was done on my car. Even he made some recommendation on safety... I felt I was their "customer". I left with a very good experience. I would recommend Sears Imports Service any time to my friends. More

The only dealer what I use and recommend My 2008 BMW 535ix got old and ready to trade in for a fun car. After 2 weeks of looking called Endre who showed me the right car - BMW 328ci - after a My 2008 BMW 535ix got old and ready to trade in for a fun car. After 2 weeks of looking called Endre who showed me the right car - BMW 328ci - after a short negotiation could not leave without my new car. Highly recommend Sears Imports. More

Great service Buying my new car was stress free. The service, buying process and overall experience of purchasing my first car was above excellent. When I had quest Buying my new car was stress free. The service, buying process and overall experience of purchasing my first car was above excellent. When I had questions William was always available and made sure I had all the I information I needed before choosing the right car. I highly recommend buying at Sears. More

Pleasant experience! After finding a specific vehicle my wife and I were looking for online we went to Sears Imported Autos. My Wife had spoke with Jeff Sloan the night be After finding a specific vehicle my wife and I were looking for online we went to Sears Imported Autos. My Wife had spoke with Jeff Sloan the night before and had arranged to test drive the car the next day. I'll just say Jeff was a pleasure to work with! He was not pushy and made us at ease with the whole experience. He made sure we were comfortable through the entire process, and would highly recommend him to anyone! More

Very positive I recently visited Sears Imported Autos to check out a vehicle I had found on Sear's website. I was introduced to William Steiner who immediately brou I recently visited Sears Imported Autos to check out a vehicle I had found on Sear's website. I was introduced to William Steiner who immediately brought the car to the front and we went for a test drive. We also quickly settled on a purchase price. Some days later I took the car to be checked by my service person. We settled the transaction several days later in Steiner's office and are very satisfied with the purchase and the service William Steiner and Sears Imported Auto provided. Ernst Ibs More

Professional and pleasant buying experience We worked with John Drewitz for our purchase of a 2014 CPO E350 4matic sedan. This was our first Mercedes-Benz, and John's knowledgeable about the veh We worked with John Drewitz for our purchase of a 2014 CPO E350 4matic sedan. This was our first Mercedes-Benz, and John's knowledgeable about the vehicles, features, and options was very helpful to us. John was courteous and professional throughout the entire process of selecting the best model, identifying an excellent CPO vehicle with the features we wanted, handling a trade, and completing the transaction. Jules Bacsa helped us through the vehicle delivery process by demonstrating the numerous E350 features and pointing us to online information resources. Especially for a first time Mercedes-Benz buyer, there is a significant amount to absorb. Even though I had downloaded and scanned through the E350 and technology owner manuals prior to the purchase, Jules' instruction was very valuable for us. I strongly recommend John, Jules, and the Sears team to anyone looking to lease or purchase a Mercedes-Benz. More

The experience was comfortable and accomidating. William Steiner was our sales person. He was more than willing to bring up to the show area a number of cars we were interested in and more. I apprec William Steiner was our sales person. He was more than willing to bring up to the show area a number of cars we were interested in and more. I appreciated he understood what we were needing and was willing to have us try alternatives to compare. He found us on that was at the time not on the lot at the time ,,which we purchased. More

Why Sears Imported Autos is an ideal dealership. For me an ideal dealership is not just a place to can purchase a car at an attractive price. While price is a good motivator a knowledgeable sales sta For me an ideal dealership is not just a place to can purchase a car at an attractive price. While price is a good motivator a knowledgeable sales staff is even more important. My salesman, David Ruben, is not only knowledgeable he is an expert in his product and a sophisticated communicator. My experiences with the service department have been nothing but commendable. Josh Mills, service consultant, is cordial, informative, helpful, and most of all keeps me and all others well informed about the progress of the work being performed. Don Davidson, principal dealer, is to be commended for the fine dealership he and his general manager, Mike Roeder operate. Not only do the various departments put customer service at the forefront, the amenities in the lounge and boutique are first rate. Furthermore, all the public spaces are meticulously clean and attractive. For these reasons Sears Imported Autos is an ideal auto dealership. Don and his group have my undying appreciation and heartfelt recommendations. More