Sears Imported Autos

The staff Sear's Imported Auto take such good care of my car for me that sometimes I think they are family. When I come in for routine service, I know that everything about my car is carefully checked, kee car for me that sometimes I think they are family. When I come in for routine service, I know that everything about my car is carefully checked, keeping my car in good condition and me safe. More

Great service & accomodations from this dealership. Josh was very helpful during my service visit. This has been experienced on multiple visits by both my wife & myself. Josh was very helpful during my service visit. This has been experienced on multiple visits by both my wife & myself. More

My issue is not yet resolved and I am not happy with the work ...nothing happened after waiting 3 hours at service center still have the same problem(hearing wind/air noise from outside) work ...nothing happened after waiting 3 hours at service center still have the same problem(hearing wind/air noise from outside) More

Great customer service. Al kept me informed on timing of the service. He also had me ride with Adam to listen for the radio issue so he could diagnose the problem. Comfortable waiting area with coffee and the service. He also had me ride with Adam to listen for the radio issue so he could diagnose the problem. Comfortable waiting area with coffee and magazines. TV monitor showing the cars getting worked on. More

I always get superb service at Sears Imports. I have had several Mercedes Benz vehicles. Sears Imports is a great operation, superior in every way. several Mercedes Benz vehicles. Sears Imports is a great operation, superior in every way. More

I have been consistently disappointed with this dealership. They have done some work without pre-authorization, and they focus more on finding additional work (not requested) to propose than on ge dealership. They have done some work without pre-authorization, and they focus more on finding additional work (not requested) to propose than on getting the requested work done well and on time. Communication is poor. I loved my first Mercedes and the associated dealer so much that I bought another one. After dealing with this dealership, I have traded my Mercedes in for a different vehicle, allowing me to go elsewhere. More

I trust the quality of work done at Sears and while it may be somewhat more expensive than other alternatives, knowing that the work is done according to the manufacturer's guidelines and specifications i may be somewhat more expensive than other alternatives, knowing that the work is done according to the manufacturer's guidelines and specifications is important to me. The service estimates have always been accurate, Staff are always very friendly and the car is always ready when promised. More

Auto maintenance can be a dreaded chore but with Sears Imported Auto it was a great experience. It was easy to set an appointment, the employees I dealt with were courteous and informative, the waiting a Imported Auto it was a great experience. It was easy to set an appointment, the employees I dealt with were courteous and informative, the waiting area was very comfortable and provided a wide variety of complimentary refreshments, and I was pleased with the work completed. More

The old fear of "oh no I have to bring my car in for service" has been replaced. What was needed is a person who truly care working for the dealership. Thank you Bill for taking care of us and ensure service" has been replaced. What was needed is a person who truly care working for the dealership. Thank you Bill for taking care of us and ensure our family safety by doing the best possible job on our vehicle. When the time comes to add a vehicle to our garage, we will definitely look at Sears because of your caring attitude. Thank you Bill. More

Sears Imported Auto ALWAYS does a great job with my car! They keep me up to date about the status of repairs, make sure that I have a loaner (when needed) ready for me and make it so easy to get in and out They keep me up to date about the status of repairs, make sure that I have a loaner (when needed) ready for me and make it so easy to get in and out of the service department. More