Sears Imported Autos

Excellant- top of the line experience!!! From the moment that I walked into Sears Imports my experience was awesome! Everyone was kind, honest and worked with me. I highly recommend purchasin From the moment that I walked into Sears Imports my experience was awesome! Everyone was kind, honest and worked with me. I highly recommend purchasing your vehicle from them. Jared was my salesperson who answered all my questions even at 9pm through the website chat.Kelly lwith financing was understanding and did everything to make my purchase go smoothly and effortlessly. Jeff in service was diligent and helpful. I was able to have my car seviced although the part was not covered!! Absolutely incredible dealership and I was recommended by Veronica a friend of mine who stated how great her purchase went. I would like to add that I didn't go with BMW works due to how things were going. I would suggest Sears above all dealerships. And I searched for a car for over a year and have lots of different stories with what I went through. I can sleep at night happy that my car is below blue book value and in excellent condition. Thank you everyone including the manager Mike that reached out and personally thanked me . My apologies for the novel. I have told people at my firm that they MUST go to Sears Import Autos!! Nicole More

GRATE SERVICE BY BRIAN***** BRIAN WORKED WITH ME TO MAKE MY PURCHASE EASY & PAINLESS , AND HE GAVE ALOT OF HIS TIME EXPLAINING ALL THE CONTROLS , AND FEATURES , HE;S THE B BRIAN WORKED WITH ME TO MAKE MY PURCHASE EASY & PAINLESS , AND HE GAVE ALOT OF HIS TIME EXPLAINING ALL THE CONTROLS , AND FEATURES , HE;S THE BEST More

A happy day! I had the best experience at Sears! John Mulligan was informative, funny and patient! When we reached a mutually agreeable deal he put a big bow on my I had the best experience at Sears! John Mulligan was informative, funny and patient! When we reached a mutually agreeable deal he put a big bow on my new car—and threw in a Mercedes golf hat! Matt, the technician, showed me how to operate and enjoy my new vehicle. I feel safe and happy. I’ll be at Sears for all my service needs. More

5-Star Experience Purchasing a vehicle can be a painful experience, but Brian and his team have mastered the art of making it enjoyable and memorable. Brian knows his Purchasing a vehicle can be a painful experience, but Brian and his team have mastered the art of making it enjoyable and memorable. Brian knows his Mercedes "stuff" from A to Z and he answered all of our questions and chose the perfect vehicle for us. Jennifer explained our warranty options and ran us through the paperwork in a matter of minutes and turned us over to Angela. Angela knows everything there is to know about operating a Mercedes ... and I mean everything! She even connected our phone up for us , so we can enjoy hands-free communications. You need more stars to do justice to the folks at Sears Imported Autos. More

Excellent response to my needs and questions. Sarah and all the people with whom we came into contact were very patient and kind. Their knowledge of the vehicles we considered was beyond expectat Sarah and all the people with whom we came into contact were very patient and kind. Their knowledge of the vehicles we considered was beyond expectations. Sarah was very understanding and helped with the process. She took the time to try and understand my needs and peculiarities. I had visited this showroom several times over the past two years but it was Sarah's attitude, professionalism and patience that make the sale happen. We will be back for another purchase but would be very disappointed if Sarah was not there to assist us. More

Great customer service Valerie is amazing! She was very helpful and thoughtful through the process of assisting me in getting my new CLA250 lease. Very friendly and profes Valerie is amazing! She was very helpful and thoughtful through the process of assisting me in getting my new CLA250 lease. Very friendly and professional. She kept me posted on updates and made it a very positive and smooth experience. Thank you Val! More

Excellent service! John Mulligan was an excellent representative of Sears auto and made the whole buying experience a real pleasure. He listened well, understood what I John Mulligan was an excellent representative of Sears auto and made the whole buying experience a real pleasure. He listened well, understood what I needed and delivered a perfect option! Thanks so much and the ribbon on the car with the personalized message was a classy touch! Kelly also made the paperwork very painless and had me in and out really quickly which was just what I needed! Thank you as well! More

Too Easy Everyone are professional, courtesy and respectful, ready to serve all your issue and concerns especially John my sale Rep guy, he is excellent of wha Everyone are professional, courtesy and respectful, ready to serve all your issue and concerns especially John my sale Rep guy, he is excellent of what he does , he will answer all your issue and concerns and if he can't, he will get someone who does. More

John goes above & beyond! When buying a certified ore-owned ML350 John worked tirelessly to get the deal done. He was courteous of our needs, time and expectations. I’d recomme When buying a certified ore-owned ML350 John worked tirelessly to get the deal done. He was courteous of our needs, time and expectations. I’d recommend him if you are looking to work with someone who is down to earth. There were a few issues we ran into on the day we were picking up the vehicle. I could tell John genuinely cared to get them resolved. More

Straightforward. Easy to deal with Ken Dube was honest, straightforward and facilitated the buying process. Ken helped me choose the right car for my situation. Ken was courteous, re Ken Dube was honest, straightforward and facilitated the buying process. Ken helped me choose the right car for my situation. Ken was courteous, respectful and knowledgeable. More