Seattle Hyundai

Charles was excellent helping me w my new used car. Thank you for ur professionalism. Thank you for ur professionalism. More

Charles was very friendly and patient. We called ahead and he had everything set up and walked us through the rest. Super easy process. We called ahead and he had everything set up and walked us through the rest. Super easy process. More

great customer service, leasing/buying process is streamlined. low inventory would be my only complaint, but I understand the dealership's limitations. streamlined. low inventory would be my only complaint, but I understand the dealership's limitations. More

My car buying experience at Seattle Hyundai was unpressured and easy. Les was very helpful. unpressured and easy. Les was very helpful. More

Lovely people. Efficient, transparent and friendly. We feel confident in their stewardship of our purchase. Efficient, transparent and friendly. We feel confident in their stewardship of our purchase. More

After posting some negative reviews because of some terrible service I received here, the GM David called me. David switched me to a new service advisor and got me scheduled for a service appointment, terrible service I received here, the GM David called me. David switched me to a new service advisor and got me scheduled for a service appointment, thank you David. More

My "service advisor" Marco cancelled my oil change appointment because I left a negative review of his terrible customer service. This is what you can expect from this dealer - pure trash. The GM ther appointment because I left a negative review of his terrible customer service. This is what you can expect from this dealer - pure trash. The GM there says "he wants to talk with me" about the poor service but of course he doesn't answer his phone or return any call. If you go to this dealership expect the worst. More

I would give zero stars if I could. Awful dealership, very very shady people. I would avoid at all costs. I have had multiple bad experiences with their service department despite the f Awful dealership, very very shady people. I would avoid at all costs. I have had multiple bad experiences with their service department despite the fact I have spent more than $60k there on 2 new vehicles. They will not answer the phone will not call you back until you beg the receptionist to physically find your "service advisor" and ask them to call you. I left a poor review for them in 2022 and today my "service advisor" cancelled my oil change appointment (my wife found out when she called to confirm) my "service advisor said to her, "well you left a bad review so I cancelled your appointment." That is all you need to know. More

Not the kind of dealer I'd recommend. I picked out a car and said I'd buy it. Rather than the manufacturer's sticker with the list price, I was presented with a sheet they cooked up on I picked out a car and said I'd buy it. Rather than the manufacturer's sticker with the list price, I was presented with a sheet they cooked up on their laser printer showing the "market value" of $6,500 above factory price. I negotiated that down a bit (still willing to pay a premium above Hyundai sticker) and shook hands on the deal. Then they stated I am required to take their special 8% loan "to help make up for the discount I'm getting" (even though I have excellent credit!). I offered to just pay cash instead, they said no deal, so I left. This is exactly why the continued existence of local dealerships will hopefully come to an end, and we can just buy cars on our phones and do business directly with the manufacturer. More

THE WORST SERVICE DEPARTMENT, the absolute worst. They do not answer the phone, they do not call you back, you have to beg the receptionist to hand carry a note to your service advisor if you want an They do not answer the phone, they do not call you back, you have to beg the receptionist to hand carry a note to your service advisor if you want an update. My car is under warranty and they tried to deny me a rental car which I was entitled to, my service advisor said he had to call the "district manager" for approval after I insisted. First they said 3-5 days to get the needed parts, 5 days later no update. Now after literally calling 5 times they tell me 7-10 days to get the parts. I bought my car new there and I still get terrible service, I will not make that mistake again. AVOID. More