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Secor Chrysler Dodge Jeep Ram - Service Center

New London, CT

4.4
399 Reviews

399 Reviews of Secor Chrysler Dodge Jeep Ram - Service Center

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March 15, 2024

Paul was amazing! Helpful, informative, timely got my Jeep fixed so I could get home. More

by jelloe39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kampfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Secor Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to leave Secor Chrysler Dodge Jeep RAM this awesome review, thank you!

March 15, 2024

Paul was nice and accommodating. The service cost felt high, but they fixed my issue. More

by tim21983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Samok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kampfer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Secor Chrysler Dodge Jeep Ram responded

Hi Tim! Thank you for your feedback! We're glad to hear that Paul provided you with a nice and accommodating service experience at Secor Chrysler Dodge Jeep RAM. We understand that the cost may have felt high, and we appreciate your understanding. Rest assured, we always aim to provide fair pricing while delivering high-quality solutions to resolve your vehicle needs.

March 13, 2024

Melissa and her team where professional and attentive! ! There was an issue with my trucks door handle and Melissa made sure that i was completely satisfied before the truck left the service department, t More

by chrislaquitara
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Samok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Secor Chrysler Dodge Jeep Ram responded

Chris, it's great to know that Melissa and our team at Secor Chrysler Dodge Jeep RAM were able to address your truck's issue effectively. We always aim for complete customer satisfaction! Thanks for the shout-out!

March 13, 2024

Thank you for servicing my Jeep quickly. Your staff is always pleasant and accommodating. They always greet customers with a smile. More

by pamster195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Dole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Samok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kampfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Secor Chrysler Dodge Jeep Ram responded

Hi Pam! We're delighted to know that our team at Secor Chrysler Dodge Jeep RAM could provide you with a quick and pleasant service experience. We always strive for friendly, accommodating customer interactions. Thanks for the positive feedback!

March 12, 2024

I was very satisfied , Work was done in a timely manner , Very nice service department very knowledgeable More

by MATTCOLE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Dole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kampfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Secor Chrysler Dodge Jeep Ram responded

Matt, we're glad to know you had a positive experience here at Secor Chrysler Dodge Jeep RAM. Thanks for the review and your kind words about our team's knowledge!

March 12, 2024

Time efficient and service with a smile has been my experience at Secor so far. Pre registration was smooth More

by michael.j.mirabito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Dole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Samok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kampfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Secor Chrysler Dodge Jeep Ram responded

Hi Michael J! We're glad to know that your experience at Secor Chrysler Dodge Jeep RAM was efficient and pleasant. Thanks for the positive feedback!

March 08, 2024

Paul was fantastic throughout, I felt bad for him honestly. My car was in there for over a month, took 2 weeks just to get it looked at. He was communicative the whole time but can’t say I’d come bac More

by JOEJBLANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Kampfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

First time at this Service provider due to recentmove, ill be back. I'm a life long Jeep owner and am brand loyal so will continue to evaluate this service center but as per above, great First time expe More

by 5369troberts
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Paul Kampfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Secor Chrysler Dodge Jeep Ram responded

We're glad to know your first visit with us at Secor Chrysler Dodge Jeep RAM was a positive one! We appreciate your loyalty to the Jeep brand and look forward to providing you with great service in the future. Thanks for giving us a try!

March 06, 2024

The service department took in my vehicle on time and had me out the door in less time than I expected. I waited in the very clean waiting room. More

by kuchtare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Dole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Secor Chrysler Dodge Jeep Ram responded

We're glad to know that our service department at Secor Chrysler Dodge Jeep RAM exceeded your expectations and you enjoyed the cleanliness of our waiting room. Thanks for sharing this positive feedback!

March 06, 2024

Lynn was awesome and very friendly. Always get good service at Secor. Only complaint (And not a big one) is, last week I had an oil change & Tire rotation. With the Mopar Plan, I'm expe More

by RICHARD.A.SANFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn Dole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Secor Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are glad to know that Lynn provided you with friendly service at Secor Chrysler Dodge Jeep RAM. We apologize for any confusion regarding the oil change interval and tire rotation - we'll make sure this is addressed promptly. Thanks for bringing it to our attention!

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