Secor Subaru
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Great customer service I've always had a good experience with Secor's service. It seems they are still ironing out the wrinkles though in the new, "more efficient" check in I've always had a good experience with Secor's service. It seems they are still ironing out the wrinkles though in the new, "more efficient" check in process. I was left standing in the cold service bay for several minutes before someone was available to check me in. More
Very happy customers !! Thank you Angel! Having bought our first Outback from Secor almost 5 years ago, made sense we would buy our second Outback from Secor as well. Working very closely wi Having bought our first Outback from Secor almost 5 years ago, made sense we would buy our second Outback from Secor as well. Working very closely with Angel who was super knowledgeable, very friendly, personable and patient! My husband and I love our brand new Outback!! With a few more bells and whistles than what we had previously, Angel took the time to really explain all the features. Our decision making may have taken a little longer, yet Angel never tried to rush us. Also a big shout-out to Kevin in finance, thank you! More
Review Dan M, salesman, was amazing. I had gone to other dealers but came back to Secor and Dan. He pleasant, informative, helpful and straightforward. Dan M, salesman, was amazing. I had gone to other dealers but came back to Secor and Dan. He pleasant, informative, helpful and straightforward. He was true to his word and accurate. I have recommended him to several friends. More
Friendly and quick Great service! Needed to have some work done and was given a loaner car to use while mine was being worked on. The loaner was a beautiful new vehicle Great service! Needed to have some work done and was given a loaner car to use while mine was being worked on. The loaner was a beautiful new vehicle and made me consider trading! The process was quick and I was in and out with no hassle. More
Excellent service and pricing The service was great and all the necessary details were discussed in full prior any decision being made. The process was made perfectly simple ensur The service was great and all the necessary details were discussed in full prior any decision being made. The process was made perfectly simple ensuring we were completely comfortable and satisfied with our purchase before we left the dealership. More
Easy and accommodating Easy drop off, I was helped quickly and the waiting area was nice. The text updates on the progress of my service was appreciated. I liked that the wa Easy drop off, I was helped quickly and the waiting area was nice. The text updates on the progress of my service was appreciated. I liked that the waiting area had some business or work space separate from the TV room. More
Neeed a new car Everyone was nice, but I knew that, cause I had bought my other Subaru from you. Angel was very helpful and made sure that I all the information I nee Everyone was nice, but I knew that, cause I had bought my other Subaru from you. Angel was very helpful and made sure that I all the information I needed. More
Friendly and Efficient Had a friend contact them with the car I wanted, they had it ready to see/test at the start of our meeting. Got me a loan within an hour (went to lunc Had a friend contact them with the car I wanted, they had it ready to see/test at the start of our meeting. Got me a loan within an hour (went to lunch and came back). They dealt with the license plates and had it ready to take home before the end of the business day (entire process was only a few hours). I'm sure the fact that I knew the exact car I wanted before I got there helped, but was impressed by how quickly everything was processed! More
Friendly Service and Staff Both the service I received from Jay in your Service Department, and Larry in the Sales Department continue to impress me. Each of them were both help Both the service I received from Jay in your Service Department, and Larry in the Sales Department continue to impress me. Each of them were both helpful and friendly, and made my experience a very positive one. Arlene J More
Quick Service I received a recall notice on my passenger-side airbag. The dealer I purchased my car from was booking into mid-June so I called a friend who bought h I received a recall notice on my passenger-side airbag. The dealer I purchased my car from was booking into mid-June so I called a friend who bought his Subaru at Secor. He had just made an appointment for the following Monday. I called and got an appointment for 3/26/19! Yesterday, I drove from my home in Portland and had my airbag replaced by Secor’s team. The job took less than 3 hours and I waited in their comfortable waiting room/work area. Thank you, Secor! More