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Secor Subaru

New London, CT

4.7
1,786 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,786 reviews

April 01, 2019

Great customer service I've always had a good experience with Secor's service. It seems they are still ironing out the wrinkles though in the new, "more efficient" check in More

by Kathy W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
April 01, 2019

Very happy customers !! Thank you Angel! Having bought our first Outback from Secor almost 5 years ago, made sense we would buy our second Outback from Secor as well. Working very closely wi More

by JKBARTELLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Izquierdo, Kevin O'Donovan
Apr 02, 2019 -

Secor Subaru responded

On behalf of all of us at Secor Subaru in New London, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your purchasing experience with Angel and Kevin. We will definitely be sharing your feedback with our team. Enjoy your new Secor Subaru Outback and please come visit us again soon! Respectfully, Julia Secor

April 01, 2019

Review Dan M, salesman, was amazing. I had gone to other dealers but came back to Secor and Dan. He pleasant, informative, helpful and straightforward. More

by Harlow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan
Apr 02, 2019 -

Secor Subaru responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Secor Subaru in New London, CT. We wish you safe travels in your new Subaru and look forward to seeing you again soon! Respectfully, Julia Secor

April 01, 2019

Friendly and quick Great service! Needed to have some work done and was given a loaner car to use while mine was being worked on. The loaner was a beautiful new vehicle More

by VSchulz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Easom
Apr 02, 2019 -

Secor Subaru responded

Hearing that you had great service is the best thing we could hope for! Your recommendation means a lot to us connecting both our sales and service departments. Thank you for choosing Secor Subaru in New London. We look forward to serving you for many years to come! Respectfully, Julia Secor

March 31, 2019

Excellent service and pricing The service was great and all the necessary details were discussed in full prior any decision being made. The process was made perfectly simple ensur More

by BTAYLOR1284
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan, Rob Dupont
Apr 02, 2019 -

Secor Subaru responded

Congratulations on your new Secor Subaru! Thank you for taking the time to write about your experience. It is wonderful to hear that Dan, Kevin and Rob were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Julia Secor

March 30, 2019

Easy and accommodating Easy drop off, I was helped quickly and the waiting area was nice. The text updates on the progress of my service was appreciated. I liked that the wa More

by NICFINAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Apr 02, 2019 -

Secor Subaru responded

Hearing that you had an easy and accommodating experience is excellent. Your recommendation means a lot to us. Thank you for choosing Secor Subaru in New London, and we appreciate the feedback on our customer features like the design of our waiting areas, work space and updates. We look forward to serving you for many years to come! Respectfully, Julia Secor

March 29, 2019

Neeed a new car Everyone was nice, but I knew that, cause I had bought my other Subaru from you. Angel was very helpful and made sure that I all the information I nee More

by MARYLABONTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Izquierdo, Kevin O'Donovan
Apr 02, 2019 -

Secor Subaru responded

Thank you so much for sharing your experience with Secor Subaru, Angel and Kevin. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you because you are a wonderful, repeat customer. We want every experience to be “five stars”! Glad to hear you love your new Subaru and our team will be thrilled to hear your feedback! Respectfully, Julia Secor

March 29, 2019

Friendly and Efficient Had a friend contact them with the car I wanted, they had it ready to see/test at the start of our meeting. Got me a loan within an hour (went to lunc More

by GILLIAN.FRANCESCA.M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan
Apr 02, 2019 -

Secor Subaru responded

Thank you so much for sharing your experience with Secor Subaru, Dan and Kevin. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Secor Subaru and the team will be thrilled to hear your feedback! Respectfully, Julia Secor

March 28, 2019

Friendly Service and Staff Both the service I received from Jay in your Service Department, and Larry in the Sales Department continue to impress me. Each of them were both help More

by ArleneJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Fulton
Apr 02, 2019 -

Secor Subaru responded

Thank you for responding positively to your experience with Secor Subaru and for bridging the fine work done in both our Sales and Service Departments. We look forward to working with you at Secor Subaru in New London for many years to come! Best, Julia Secor

March 27, 2019

Quick Service I received a recall notice on my passenger-side airbag. The dealer I purchased my car from was booking into mid-June so I called a friend who bought h More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Apr 22, 2019 -

Secor Subaru responded

Wow, thanks for the excellent review for Secor Subaru in New London. Our goal is to make every experience a 5 star event and it seems like we achieved that with you! Thanks for taking the time to send your comments, which I will pass along to Lauren and our staff. We look forward to providing you with excellent service in the future. Make Secor Subaru your destination! Respectfully, Julia Secor

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