Secor Subaru

Great place Secor has always done a great job servicing my Subarus. They are friendly, professional, and offer shuttle service to get you home or to work (within Secor has always done a great job servicing my Subarus. They are friendly, professional, and offer shuttle service to get you home or to work (within a reasonable distance) while your car is being serviced; they also have a very nice waiting area with comfortable seating, a vending machine, a Keurig, and free WiFi if you decide to wait. They do a walk-around of your car with you before your service and note down any specific concerns you have and address them during the service. I also enjoy that they send coupons when my service times are approaching, which I can then apply to the upcoming service. More

2018 Subaru Forester I called Secor to inquire about a 2018 Forester that I saw on your website. A salesman named Dan Mirles called me back promptly when he found out whet I called Secor to inquire about a 2018 Forester that I saw on your website. A salesman named Dan Mirles called me back promptly when he found out whether the car was available or not. I drove from an hour away, in West Haven, to meet him and see/test drive the vehicle. I highly recommend him and this dealership. More

Great place! Secor Subaru service center is great! Everyone is knowledgeable, efficient and polite. They run on time, you never have to wait more than the expected Secor Subaru service center is great! Everyone is knowledgeable, efficient and polite. They run on time, you never have to wait more than the expected time it takes to complete the work on the vehicle. The customer waiting area is clean, bright and set up for relaxing or working. More

Fairly stress free. Dan Mirles took care of a lot of the insurance details & a host of other items. Even though I live an hour away, I feel comfortable dealing with the Dan Mirles took care of a lot of the insurance details & a host of other items. Even though I live an hour away, I feel comfortable dealing with the folks at SECOR & figure if it works, why fix it? More

Amanda is Amazing I went in for two back windows that had stopped working, Amanda got the whole thing covered! She and I spoke about some hefty vet bills I was just inf I went in for two back windows that had stopped working, Amanda got the whole thing covered! She and I spoke about some hefty vet bills I was just informed of for my 12 year old dachshund, and that I was hoping the quote for service wasn't going to be too bad...the quote came back very high and would have broken my bank. She and her boss wrote to Subaru Good Will and my service work, due to low miles on a four year old car was completely covered. She is a new employee and a keeper! And....I like to think that Subaru Loves Pets! They all really helped me out of a jam. More

friendly; needs work on time estimates Jay was very friendly. One annoying persistent difficulty: The estimated time for work done while I was waiting has been off significantly and consist Jay was very friendly. One annoying persistent difficulty: The estimated time for work done while I was waiting has been off significantly and consistently. I made the mistake twice of trusting a 1.5 hour estimate and waiting 2.5 hours with no update, thus missing another appointment I had made. Life would have been easier of I had been told up to 3 hours in the first place. More

Friendly Service Staff were all friendly and helpful. On two phone calls prior to service to verify amount of time needed for service (tire rotation), no one answered Staff were all friendly and helpful. On two phone calls prior to service to verify amount of time needed for service (tire rotation), no one answered the phone nor returned my call as indicated in their voice mail. Time to perform job was longer than time estimated when checked in for service. More

Excellent, honest customer service I just purchased a new 2019 Crosstrek and experienced excellent and honest customer service at Secor. Angel was great to work with throughout the proc I just purchased a new 2019 Crosstrek and experienced excellent and honest customer service at Secor. Angel was great to work with throughout the process. He took his time, answered my questions thoughtfully, listened to my needs and ultimately earned my trust and business. I shopped around at different Subaru dealerships and ended up back at Secor. I highly recommend this dealership and the Crosstrek! More

Very positive I had had several issues with Secor Subaru Service in the past, and had not been in for 2 years. I had an issue with the sunroof of my Forester this w I had had several issues with Secor Subaru Service in the past, and had not been in for 2 years. I had an issue with the sunroof of my Forester this week, and as I live a half mile from their location, I reluctantly decided to go there. I'm happy to report the issue was repaired quickly, and to my satisfaction. Ricky, the mechanic, explained the mechanics of the sunroof problem to me, and repaired it quickly. Jay Fulton checked me in and out efficently, and was very professional. I recommend this shop, and will return for future service as needed. More

Subaru Service The employees were caring and helpful with everything I needed. I will definitely return for any future issues with my car. It is always good knowing The employees were caring and helpful with everything I needed. I will definitely return for any future issues with my car. It is always good knowing my car is in the hands of a trustworthy mechanic. More