Secor Subaru

2018 Crosstrek The sales staff was very friendly and helpful in making sure I had all of the information necessary before driving off the lot and the price was very The sales staff was very friendly and helpful in making sure I had all of the information necessary before driving off the lot and the price was very fair. More

Service not as promised Very disappointing experience!!!!! 2 hours to perform and oil change and rotate tires with a confirmed appointment. They said 1 hour when I scheduled. Very disappointing experience!!!!! 2 hours to perform and oil change and rotate tires with a confirmed appointment. They said 1 hour when I scheduled. They also didn’t perform minor tasks requested nor cleaned inside of vehicle as advertised..... had to remind them to wash car as well which was performed in a hurry. I really don’t understand the value proposition here. When buying my 2018 outback they promised the world..... well I guess car sales hasn’t changed much.... lesson learned More

Great experience! I brought my car in for an alignment and was going to wait for it. When they told me I needed a new strut and that was needed before the alignment, I I brought my car in for an alignment and was going to wait for it. When they told me I needed a new strut and that was needed before the alignment, I would have been there all morning!. They found me a loaner and I was able to do all my errands before my car was ready so that my morning wasn't a total loss! More

Awesome Staff Consistently great service and staff. I purchased my first Subaru at Secor and now my daughter has one as well as my granddaughter. I have all my serv Consistently great service and staff. I purchased my first Subaru at Secor and now my daughter has one as well as my granddaughter. I have all my service done there and have never had a bad experience. Great job Secor! More

Excellent Sales Staff The sales department was excellent. Paul, Kevin and Larry all did an amazing job. We have purchased many cars from Secor and will be back for our nex The sales department was excellent. Paul, Kevin and Larry all did an amazing job. We have purchased many cars from Secor and will be back for our next car. More

Not Good Mechanic reported leaking head gasket and problems with the axles--barely 2 years and 20K miles since we'd paid them thousands for repairs on precisel Mechanic reported leaking head gasket and problems with the axles--barely 2 years and 20K miles since we'd paid them thousands for repairs on precisely these areas. Naturally the warranty was good for only one year. Still, I believe they should stand behind their work. After delivering this news they tried to charge us $200 for an oil change and a light bulb. Took about 15 minutes for them to find the right "code" and present a reasonable bill. For years they had the same people working at the service desk. All those guys were gone. Not sure what that means, but it did something to taint our experience. More

Bot me a Forester All Excellent's all the way. I was a bit apprehensive since I hadn't car-shopped in over 12 years. Evert (salesman) was respectful and gave me a gre All Excellent's all the way. I was a bit apprehensive since I hadn't car-shopped in over 12 years. Evert (salesman) was respectful and gave me a great price right off the git-go. Even beat the out-of-town dealers and the car-buying service. Kevin, who took care of the financial end, was efficient and not at all pushy with any last-minute options (tho I did buy the GlassCoat). Would recommend this. More

Quick and efficient This was the easiest and quickest car purchase I’ve ever made. From the test drive to finalizing the deal it was a positive experience. Thank you This was the easiest and quickest car purchase I’ve ever made. From the test drive to finalizing the deal it was a positive experience. Thank you More

Appointment not honored Had appointment. My definition of appoi uintment differs from theirs. Mine is appointment is your time to have your work done to them appointment mean Had appointment. My definition of appoi uintment differs from theirs. Mine is appointment is your time to have your work done to them appointment means drop off time. I planned my day around my appointment and had to rearrange plans and was inconvenienced. More