Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,327 Reviews of Secor Subaru - Service Center
Sort by
May 01, 2025
My experience with this dealership has been favorable. Staff have been very helpful with our Subaru outback. Staff have been very helpful with our Subaru outback. More
by JVALENT911
Verified CustomerEmployees Worked With
May 01, 2025
Kat was very nice. They couldn’t fix my Honda and was told to take to Honda. Honda would charge Secor almost 2,000 dollars. This is crazy when it could be repaired for They couldn’t fix my Honda and was told to take to Honda. Honda would charge Secor almost 2,000 dollars. This is crazy when it could be repaired for less the 500. I will take care of repair my self. Also if I did take it Honda it would be an inconvenience to me. They offered no help in this matter. More
by raycfe
April 28, 2025
I've been going there for years, and I can trust them with my car. The service is quick and efficient. with my car. The service is quick and efficient. More
by TELEPOETIC77
April 18, 2025
Dealer refused to acknowledge my request for wheel bearing replacement without cost. I have contacted Customer Service in regard to this issue. bearing replacement without cost. I have contacted Customer Service in regard to this issue. More
by PAMSLOG
Employees Worked With
April 14, 2025
On time, knowledgeable, didn't push services not required at this time Friendly, customer service waiting area clean, with wi-fi, and coffee at this time Friendly, customer service waiting area clean, with wi-fi, and coffee More
by DENSD33
April 10, 2025
Great service. Always upfront with prices. Loaner car option is great. Tell your friends. Great Always upfront with prices. Loaner car option is great. Tell your friends. Great More
by henry.roenke
April 09, 2025
From the Sales staff and Manager, to the Parts & Service staff...my experience at Secor Subaru has been an excellent experience! staff...my experience at Secor Subaru has been an excellent experience! More
by cad114
Employees Worked With
Other Employees :
Paul Holden, Rebecca Nutt
April 03, 2025
Service representative was rude when I was explaining an issue with my vehicle. Noise was hard to explain and she was not very helpful. She looked at me like I was crazy. I usually have good experience wh issue with my vehicle. Noise was hard to explain and she was not very helpful. She looked at me like I was crazy. I usually have good experience when explaining an issue with a vehicle. Also said I was only booked for an oil change not diagnostic. Like it was a hassle. My husband came in week before and also had a bad experience. He was told they could not get a part for his car so he ordered the part himself and brought it in and then they didn't end up using the part. The issue could have been fixed when he originally brought the car in for maintenance. Loose confidence in service department. More
by Rugg_lau
Employees Worked With
March 30, 2025
Kaitlyn’s excellent service is a large factor in my customer satisfaction! Always pleased with every service appointment. customer satisfaction! Always pleased with every service appointment. More
by SBRASEL
Employees Worked With
March 28, 2025
Took my 18 crosstrek in for recall repair. Prompt scheduling, responsive and professional staff, clean facility, etc. Not only did they promptly perform the recall repairs they put my car thro Prompt scheduling, responsive and professional staff, clean facility, etc. Not only did they promptly perform the recall repairs they put my car through a car wash, and did a multi point inspection for free. Completely unexpected but very appreciated. I will be returning in the future for maintenance. More
by Christianjgray99
Employees Worked With
Other Employees :
Rebecca Nutt
