Shane Wildes
Shane Wildes at Secor Subaru
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Shane Wildes

Used Car Manager

Secor Subaru

501 Broad Street
New London, CT 06320

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4.7
18 Reviews

I have been in the auto industry for over 5 years now, spending the last 3 selling Subaru's. I take pride in making sure you get the best car for you and your needs. In my free time you will find me spending time with my kids or fishing.

Dealership Experience

3 yrs, 3 mos

Industry Experience

8 yrs

Languages Spoken

English English

4.7

18 Reviews

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18 Reviews of Shane Wildes

April 29, 2024

Dealership Rating
Employee Rating

David was honest and very helpful. The process went well and everyone was helpful and professional. More

by sdenegar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Dube, David Pricone

April 23, 2024

Dealership Rating
Employee Rating

Everyone I spoke with in one capacity or another were all very helpful and made the car buying process quick and enjoyable! More

by georgemcphersonjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Mirles, Austin Dube

Apr 23, 2024

Secor Subaru responded

George, we're glad to know our team at Secor Subaru made your car buying process quick and enjoyable. Thanks for the positive feedback!

April 17, 2024

Dealership Rating
Employee Rating

David was very knowledgeable and informative. He was also very responsive. It was a pleasure working with him. Everyone at Secor were very professional and courteous. More

by roxannwork
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Dube, David Pricone

Apr 17, 2024

Secor Subaru responded

We're glad to know you had a positive experience with David and the rest of our team at Secor Subaru. We strive for professionalism and courtesy in all we do. Thanks for your review!

February 29, 2024

Dealership Rating
Employee Rating

The car I received had a hubcap that fell off immediately, and once I put in the order through Secor Subaru not only did it take almost two weeks to arrive but it sat with them for an additional More

by aaron.j.vincent1993
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Shawn Murray, David Pricone

Mar 13, 2024

Secor Subaru responded

Aaron, We're sorry to hear about your experience. We strive for prompt service and clear information, so it's disappointing that we didn't meet those expectations this time around. Your feedback is important as it helps us improve our services. Please reach out directly so we can discuss how best to resolve this issue moving forward. Thank you, Paul Holden - General Manager - (860) 442-3232

April 14, 2023

Dealership Rating
Employee Rating

The purchase of my new vehicle was a positive experience. The staff is professional, knowledgeable informative and welcoming. Thank you! I love my new car. More

by mzampini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarah Connolly , Kevin O'Donovan, Paul Westermeyer

Apr 17, 2023

Secor Subaru responded

Thank you for trusting Secor Subaru with your recent purchase! We're glad our team could make the experience a great one and we wish you many happy miles in your new vehicle. Please don't hesitate to reach out if we can be of service again in the future!

February 17, 2023

Dealership Rating
Employee Rating

Fast good and do not wait too long for service car drive good safe and comfortable More

by MOLLYPPHRASAVATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell , Kevin O'Donovan

Feb 20, 2023

Secor Subaru responded

Thank you for trusting Secor Subaru with your vehicle! We appreciate the five-star review and hope we have the opportunity to serve you again in the future!

November 30, 2022

Dealership Rating
Employee Rating

It has been a pleasure working with Shane and Secor Subaru. I had leased two Crosstreks in the past from another dealer and after getting a quote from that dealer I wanted to get another from another d More

by MESNYDER24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Holden

Dec 01, 2022

Secor Subaru responded

Thank you for giving the Secor Subaru team an opportunity to earn your business! We're happy to hear Shane made the experience a smooth one and we hope you enjoy your new vehicle. Take care and we'll see you at your next visit!

August 29, 2022

Dealership Rating

Polite staff, well kept waiting area. I'll absolutely be coming back for all my service needs. More

by Happy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray , Joycelyn Mata, Kevin O'Donovan

Aug 31, 2022

Secor Subaru responded

Thank you for the fantastic feedback! We look forward to seeing you again next time here at Secor Subaru!

July 21, 2022

Dealership Rating
Employee Rating

I have been to Secor a few times since I bought my car, everyone there is always helpful and professional! More

by DONNAFLOWERS2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray , Terry Jean, Joycelyn Mata, Kevin O'Donovan

Jul 22, 2022

Secor Subaru responded

Thank you for the kind review! Our team is honored to receive your support and looks forward to your next visit here at Secor Subaru!

May 27, 2022

Dealership Rating
Employee Rating

Very helpful. Answered all questions in a timely manner. Friendly staff. Will definitely purchase another car from this dealership again. More

by WENDYWILDES
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin O'Donovan

May 27, 2022

Secor Subaru responded

Thank you for the review! We appreciate the kind words, and we hope to see you here again! -Secor Subaru

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