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Secor Volvo Cars

New London, CT

4.8
1,281 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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575 Broad Street

New London, CT

06320

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Showing 1,281 reviews

November 20, 2018

Perfect car perfect price Dewayne was our salesman, he was so nice and helpful! He worked on the price happily and our new car is the perfect fit. The dealership was quick and More

by Dukeoa5599
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeWayne Dockins, Anthony Gonci
November 20, 2018

Efficient I am always greeted immediately and given help as soon as I walk in the door. I’m kept updated with what I’m having done More

by Oldschool
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeWayne Dockins
November 20, 2018

Truly Exceptional The personnel at this dealership went above and beyond expectations to make our 10,000 mile service a "non-event." The car was picked-up, serviced, a More

by Gail-XLR8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Damberg
November 19, 2018

Best car buying experience This was the best car buying experience I’ve had. Anthony Was thorough and fast he made sure I had everything I needed including an extended warranty. More

by Abugden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Gonci
November 19, 2018

Body Shop repair of right front passenger door scratch/chip. My wife forwarded this e mail to me since I was involved. Manager John Pasternak and Jennifer were tremendous to work with. I have have work done on m More

by DKM720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pasternak and Jennifer Lewis at Secor Collision Technology, staff in the waiting room were very helpful
November 19, 2018

I won't be back! In a recent visit, the service department claimed my Volvo needed a new engine. Very little information was provided other than this statement. This More

by Volvo Report
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know who looked at the car. Never given that information. The only information I received was that "a technician" looked at your car., Mackenzie Gill
Nov 20, 2018 -

Secor Volvo Cars responded

Very sorry to learn of your concerns.I am more then happy to review them personally with you.Please give me a call at 860-442-3232 x103 Thanks,Eric Weiss

November 16, 2018

Tune-Up, Maintenance, and New Tires Nick and his service crew did a great job. My battery died over a weekend at a moment when I had a plane to catch. Stephen made arrangements for me More

by Seacuin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose, Mackenzie Gill
November 16, 2018

Thank you - really great experience We had a wonderfully smooth and easy purchase of a CPO Volvo. Service and financing was excellent - way above expectations. Thank you to all for a More

by FH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Damberg, Anthony Gonci
November 14, 2018

Emissions The valve needed repair. Now we have to return to repair or replace the pump. This car is a lease and under warrantee. This is most inconvenient despi More

by VTHORS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose, Mackenzie Gill
November 14, 2018

Poor Communication Poor to NO communication. Longer service than originally said it would take. Had car for 1 day before it needed to be returned to fix. More

by ATEIXEIRA
Recommend Dealer
No
Employees Worked With
Service Dept.
Dec 11, 2018 -

Secor Volvo Cars responded

We are sorry to learn of your concerns.Please feel free to contact me with more information so we can help.Thank you. Eric Weiss,Parts and Service Director,Secor Auto Group,860-442-3232 x103

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