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Secor Volvo Cars
New London, CT
1,479 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,479 reviews
January 29, 2019
Always a pleasure. Since we purchased the vehicle from this dealership, we have received friendly, honest customer service. The service department is always on time and Since we purchased the vehicle from this dealership, we have received friendly, honest customer service. The service department is always on time and forthright with what work needs to be done, what can be deferred, and the most cost effective way to make it happen. More
by K_KOHLHOFER
Verified CustomerEmployees Worked With
January 26, 2019
Friendly and quick service! Everything was explained to me. They discovered my back wiper was torn so had them replace it. Gave me a coupon because I had changed my email address Everything was explained to me. They discovered my back wiper was torn so had them replace it. Gave me a coupon because I had changed my email address and said I would be receiving coupons in the future. Washed my car! Thanks Secor!! More
by claudiazatorski
Employees Worked With
January 25, 2019
Emergency repair was done in a timely manner. I had an unexpected break down with my XC-70 and Eric Weiss came out and looked under the hood immediately and advised that the car had to be left at I had an unexpected break down with my XC-70 and Eric Weiss came out and looked under the hood immediately and advised that the car had to be left at the dealership for the work to begin. Before I even left the dealership with my other car the XC-70 was inside the shop and being looked at by the repair technicians. Very timely since the water pump pulley had ceased up and there was smoke coming out of the engine. More
by JMCINNIS
January 24, 2019
excellent Car under warranty so price wasn’t an issue for me. Service as always was competent and totally reliable. I a always comfortable leaving my car at S Car under warranty so price wasn’t an issue for me. Service as always was competent and totally reliable. I a always comfortable leaving my car at Secor it even was cleaned in and out More
by SLHIGOR
Employees Worked With
Nick Rose
January 24, 2019
Secor Service - Not what it used to be. We brought our XC60 in for the 50,000 service. We had a few issues we wanted checked out as well. Service technician brushed off our concern about a c We brought our XC60 in for the 50,000 service. We had a few issues we wanted checked out as well. Service technician brushed off our concern about a clicking noise in the engine saying "yeah, they do that. It's normal". We didn't have the noise when we bought the car with 30,000 miles on it. The noise only started recently. It doesn't seem normal but I guess we will see. We were way over charged for the oil for our oil change. Thank goodness my husband noticed the charges before he left the garage. I was also disappointed that my car wasn't vacuumed or washed off after the service. In the past the car was always spotless when we picked it up. just not a good feeling. We will probably look elsewhere for our next service. One positive note: while waiting my husband spoke to a salesperson who was knowledgeable and pleasant. More
by Deb123
Employees Worked With
January 22, 2019
Service work All work was gone over w/ Nick and done just as discussed. Very please w/ the time line to be completed. And it says a lot about a dealership that giv All work was gone over w/ Nick and done just as discussed. Very please w/ the time line to be completed. And it says a lot about a dealership that gives a loaner for the time you will be with out your vehicle! Great job!!! More
by BJKELLY750
Employees Worked With
Other Employees :
Anthony Gonci, Rob Dupont, Frank Foley
January 21, 2019
Servicing of outlander sport I purchased my vehicle from another dealer but have it serviced at Secor Mitsubishi, I can honestly say I wouldn’t go anywhere else. The service manag I purchased my vehicle from another dealer but have it serviced at Secor Mitsubishi, I can honestly say I wouldn’t go anywhere else. The service manager, Julie is highly knowledgeable and professional, the mechanic, Randy is highly skilled and efficient. Secor Mitsubishi service department takes care of my vehicle service needs with the lest amount of stress. More
by ndc3
January 18, 2019
Quick, easy, and inexpensive The service i got done was done in a timely manner, at a great price, and i have had no issues with it. Great service/employee. The service i got done was done in a timely manner, at a great price, and i have had no issues with it. Great service/employee. More
by cottoepd
Employees Worked With
January 18, 2019
Mitsubishi Outlander Secor Mitsubishi had a large selection of Mitsubishi Outlanders. We didn't want a car with a lot of extra options, except for automatic headlights. Secor Mitsubishi had a large selection of Mitsubishi Outlanders. We didn't want a car with a lot of extra options, except for automatic headlights. Dewayne was able to find us an Outlander that met our needs. More
by ADAM.OGDEN
Employees Worked With
DeWayne Dockins, Anthony Gonci, Frank Foley
January 16, 2019
Knowledgeable sales and excellent service. Steve Plona is the most knowledgeable car salesperson I have ever met in my life. He knows the details of every model, and is a genuine automotive ent Steve Plona is the most knowledgeable car salesperson I have ever met in my life. He knows the details of every model, and is a genuine automotive enthusiast. He is also the first person to properly explain how turbo systems work, in a way that I could easily understand. Thought I live in NYC, I make the two hour trip to Secor for all my service needs because I trust Secor Volvo more that my local Volvo dealers. 5 Star Sales and Service! More
by PETEANSEL
