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Secor Volvo Cars

New London, CT

4.8
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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575 Broad Street

New London, CT

06320

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Showing 1,480 reviews

January 16, 2019

Knowledgeable sales and excellent service. Steve Plona is the most knowledgeable car salesperson I have ever met in my life. He knows the details of every model, and is a genuine automotive ent More

by PETEANSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
January 15, 2019

Professional Asked to have tires rotated, was told they have cupping in the rear, only 20,000 miles on tires. I’ll have to get a second opinion. Quoted me $325 t More

by ROLPAR10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rose
January 15, 2019

service. Very welcoming and very helpful. I would drive an hour again and again to get my car serviced here. Julie has a very good understanding of evo owners More

by shaundiortobias
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2019

Great Service Routine maintenance is made very convenient. Loaner was ready and waiting. Nick was friendly, efficient and professional. Car was ready and on tim More

by TAMMIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rose
January 10, 2019

Secor Volco Service Secor has solved complicated issues perfectly several times in the past. Nothing big - just complex. They solve the real problem, fix it with Volvo More

by MYSTARCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Damberg, Frank Foley
January 09, 2019

Service As usual, they were able to accommodate my service quickly and were able to update my car as needed. They even found an additional issue that they are More

by K Cambi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rose
January 04, 2019

Excellent customer service Will, went above and beyond to explain every feature on the Volvo, the team at Secor was easy to negotiate with. I left not only with a new Volvo but More

by Jltainsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Damberg, Anthony Gonci, Frank Foley
January 02, 2019

Great overall experience. First time buying a car and it was a very pleasant experience to say the least. De’Wayne was very helpful and answered any questions i had. It wasn’t More

by ZACHLEWISPGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeWayne Dockins, Anthony Gonci
January 01, 2019

Service experience with our 2013 XC-90 Repair Courteous accurate diagnosis was given with detailed reasons for parts replacement as well as estimated cost and length of time to do the work. The I More

by Julius2391
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose, Mackenzie Gill
December 31, 2018

Service went above and beyond Team was courteous and punctual in getting job done.They were thorough and committed to details I had asked to get done , I am satisfied. More

by Laurie Wilkerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rose
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