Back

Secor Volvo Cars

New London, CT

4.8
1,479 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
Contact Dealership

575 Broad Street

New London, CT

06320

Directions

By Type

Showing 1,479 reviews

December 03, 2018

Great Salesman Rarely do I write reviews, but the salesman, Dewayne Dockins, deserves a high five! His approach, knowledge, and friendliness are what separates him f More

by Audi Q5 2017 Best
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeWayne Dockins
December 01, 2018

Service under warrantee. The service was to replace a pump. this follows a previous malfunction. This should not happen with a new car which is why we lease in the first place More

by VTHORS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose, Mackenzie Gill
November 27, 2018

Extremely disorganized My fifth and likely last vehicle purchase from Secor. The showroom is supposedly under renovation, but we never saw any progress. It was dirty, disorg More

by Formercustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cheryl Macomber
November 23, 2018

Secor We have found that Secor and all the personnel we dealt with went above and beyond. It felt like we were dealing with friends as opposed to just “sal More

by TPFARACI
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Doyle, Anthony Gonci
November 22, 2018

Excellent service all the way around . We are very pleased with dealership ,service, sales. Volvo is a great car. Thank you very much for excellent service. More

by YOLANDACALITRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
November 21, 2018

Secor Volvo service review, Nov 2018 Everyone is very friendly and waits on you in a short time frame..If you need to call them they do get back to you in a reasonable time frame. If the More

by DARL5775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackenzie Gill
November 21, 2018

Friendly and attentive service. My wife and I have purchased several cars and had regular service in recent years. We are loyal Secor customers. The only suggestion I would have is t More

by PLASUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rose
November 21, 2018

Excellent car service The staff is very friendly and helpful. Any questions I had about service options were answered. They also have free donuts and coffee while you wait. More

by idaraktchiev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2018

Perfect car perfect price Dewayne was our salesman, he was so nice and helpful! He worked on the price happily and our new car is the perfect fit. The dealership was quick and More

by Dukeoa5599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeWayne Dockins, Anthony Gonci
November 20, 2018

Truly Exceptional The personnel at this dealership went above and beyond expectations to make our 10,000 mile service a "non-event." The car was picked-up, serviced, a More

by Gail-XLR8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Damberg
...
119
...