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Secor Volvo Cars

New London, CT

4.8
1,268 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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575 Broad Street

New London, CT

06320

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Showing 1,268 reviews

September 20, 2017

Straightforward, easy process Straight forward pricing via phone, easy to work with, available for questions. Prompt return of phone calls. Help in getting the best price and App More

by mtoigo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Doyle
September 06, 2017

Best customer service The team at Secor Volvo was amazing to worth with. They truly provided excellent customer service. I went in for a routine check up and they drove me More

by Meredith9876543210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Eininger, Erica Symonds
August 15, 2017

Completely satisfied - Would recommend to our friends! We recently purchased a second hand Volvo from Secor and it had a problem with the battery. It was still under warranty and Eric Weiss and Nick Rose More

by Laura Graham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Arnold Eininger, Bob Doyle, Nick Rose
Aug 15, 2017 -

Secor Volvo Cars responded

Laura, Thank you for taking the time to write to us. We appreciate your feedback & were happy to help you! I'm glad to hear that so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. Thank you for choosing Secor Volvo & we hope to see you again soon. Drive safe. Sincerely, Bob Doyle, General Sales Manager

August 01, 2017

No games Dealership Been shopping for over a year for a car. Simple straight forward price and no backroom talk. DeWayne was easy to work with and attempted to ensure the More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeWayne Dockins
Aug 01, 2017 -

Secor Volvo Cars responded

Rich, We greatly appreciate your 4.8 star review. I am pleased to hear you had a positive experience with us. DeWayne is an outstanding employee & we are honored to have him on our team. Thank you for choosing Secor & we look forward to working with you again soon. Best, Bob Doyle, General Sales Manager

July 25, 2017

great sales person Purchased my first car and I must say DeWayne was very very helpful and understanding. He listened instead of just trying to sell me any car. I would More

by jarmon007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeWayne Dockins
Jul 28, 2017 -

Secor Volvo Cars responded

Hello, We greatly appreciate your five star review/rating & welcome to the family! I am pleased to hear you enjoyed your car-buying experience with us. DeWayne is an excellent salesmen & we are so lucky to have him on our team. Thank you for recommending Secor & we look forward to working with you again soon. Best, Bob Doyle, General Sales Manager

July 25, 2017

Love my new Volvo This is the second Volvo I have purchased from Secor, and I would definitely recommend this dealership to friends who might be considering a new car. More

by Joyce Pandolfi
Recommend Dealer
Yes
Employees Worked With
Erica Symonds
Jul 28, 2017 -

Secor Volvo Cars responded

Hello Joyce, Thank you for being a loyal customer & welcome back! We are happy to hear you love your new Volvo! Thank you for shopping at Secor Volvo & we hope to see you again soon. Safe travels. Best, Bob Doyle, General Sales Manager

July 24, 2017

Sevice was not as professional as it should have been. I dropped the car off at 8:30am and was told 2 hours. At 1:30pm it still wasn't done. They changed spark plugs without checking us first and told us More

by not happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know their names because they were filling in for people.
Jul 25, 2017 -

Secor Volvo Cars responded

Good Afternoon, Thank you for reaching out to us with your dissatisfaction. I am reaching out to our Sales Manager & Service Manager. What is the best way to contact you?

July 23, 2017

Super great experience (first time) purchasing from Secor!!! Just purchased our first Volvo from Secor New London CT dealer. Loved working with the sales person (Erica) and manager (Bob). Really a pleasant exp More

by Seth Schachter
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Symonds, Bob Doyle
Jul 25, 2017 -

Secor Volvo Cars responded

Hi Seth Schachter, Thank you for your comment and for the five-star review. I'm glad that Erica and I were able to make the entire process stress-free for you. Please let us know if you need anything else. Thank you for coming in and enjoy your new Volvo! Best, Bob Doyle, General Sales Manager

July 18, 2017

Very happy I just purchased my 6th used Volvo wagon since I have been married (23 years). So we are serious Volvo customers. Diane Gebhard found me exactly the c More

by Laura Graham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnold Eininger
Jul 21, 2017 -

Secor Volvo Cars responded

Laura, we're happy that you're happy! You truly are a serious Volvo customer, and we thank you for choosing Secor Volvo for your 6th. We are glad to hear that Diane and Arnold were able to get you the car you were looking for. We hope you enjoy it and let us know if we can help you with anything else. We look forward to seeing you again when it comes time for #7! Best wishes, Bob Doyle, General Sales Manager

July 18, 2017

The Best Salesperson Ever! I had the most positive experience ever. I am in the military and I am stationed in Texas. I decided to buy a car for my mom. My mom had her 75th B- More

by Dana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Littlefield
Jul 21, 2017 -

Secor Volvo Cars responded

Thank you so much for the review and 5-star rating, Dana. First of all, happy 75th birthday to your mother! And we couldn't think of a better gift! We are glad to hear that after going to so many dealerships to compare your options that you decided to come back to Secor. Christine really is great, she always makes sure that her customers leave feeling satisfied. We hope your mom enjoys her new ride and wish her a happy belated birthday from all of us here at Secor! Best wishes, Bob Doyle, General Sales Manager

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