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Secor Volvo Cars

New London, CT

4.8
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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575 Broad Street

New London, CT

06320

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Showing 1,480 reviews

June 28, 2018

Excellent customer service!!!! The service staff and auto technicians do a great job resolving issues with your automobile. The entire process is seamless!!! What a great organizati More

by CGADON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
June 28, 2018

Amazing from sales to delivery The service and sales is second to none.The service was second to none.The service and sales are extraordinary.Great place to do business. The best p More

by Cklewin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Doyle, Jacklyn Morales
June 26, 2018

Great Julie is awesome at customer service. I dropped my vehicle off in the after hours drop box and made a note to have my vehicle Completed by 10 am. I More

by alysonlhagar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2018

Service was ok. It took longer than expected. Loaner car with Enterprise: I thought it would be no cost to me. Enterprise asked me if I wanted them to take care of the insurance. I said yes, but More

by M-MMYERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rose
June 26, 2018

Tire service Julie Me is an amazing asset to the customer service of the dealership of Secor Mitsubishi. It's a real pleasure and a great feeling knowing that my c More

by jamesreagan1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2018

Secor service rocks!!!! Called to schedule service and got the date/time I requested, 8am. I arrived a couple of minutes early and was taken care right away and told the serv More

by Hans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember his name but he was nice and knowledgeable
June 23, 2018

Excellent Service Diane was fantastic in dealing with our needs for a used car. Including Bob and Anthony in closing the customer service was superb. I had a new Volvo More

by Karen579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Financial Person at Mitsubishi , Anthony, I believe is his name., Bob Doyle
June 23, 2018

Courteous, helpful and knowledgeable Charlie Secor was the first “saleman” I met while picking up my 2007 SAAB after it was serviced. I knew I needed to buy a new car, what I needed in a More

by LuvV60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Doyle
June 22, 2018

Great experience! We were looking to buy new car and Volvo was at the top of our list, as soon as we arrived at Secor we were immediately greeted by Bob Doyle who then More

by EVA.LUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Doyle, William Damberg
June 22, 2018

The best dealer experience ever! We brought the car there for a noisy AC compressor. Nick gave us an estimate and we made an appointment. While they were doing the job , the mechanic More

by JWIL59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rose
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