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Secor Volvo Cars

New London, CT

4.8
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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575 Broad Street

New London, CT

06320

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Showing 1,480 reviews

May 30, 2018

Excellent service to repair my goof I goofed and put house cleaner in the washer fluid fill (in my defense, the bottles are identical). I was able to make an appointment online during a More

by JASON@BUDGETDRY.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Symonds, Stephen Cardoza, Bob Doyle, Nick Rose, Douglas Thomas, William Damberg
May 30, 2018

Great Service As always I was very satisfied with the service at Secor Volvo.. The staff is helpful, courteous and knowledgeable, Tthe service is fast and error f More

by kestrel164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
May 29, 2018

Brake recall This is the second time I have needed recall work and I appreciate that Secor makes it easy. I have a very busy schedule and their early morning drop More

by saralyn_sr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018

Great Experience First time car owner and The dealerships was very helpful and straight to the point. Steve and Antony are really kind and helpful people. I would def More

by Sargat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018

20k service , with no issues I just felt that it was like a programmed response , you never know what went on in the service. I like to know about the details. More

by RETIRED1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rose
May 24, 2018

Friendly... No pressure... No hassle. Very friendly dealership.. No pressure to buy like other dealerships in the area. Great customer service. Steve is the best. He was very professional More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Cardoza
May 23, 2018

Very professional Due to the parts availability - In this case the Cat. Converter had to be brought in from Australia-. I was given a loaner for the duration which ulti More

by JFPERRIGO60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2018

New tires and alignment thank you Great job Went in for anew valve for a tire and service found a problem with tires.. Replaced all four tires; and performed wheel alignment performed. More

by JREID4351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Eric and Don
May 17, 2018

Warranty repair Needed repair to washer fluid hose. Was able to wait while car serviced.Easily obtained a convenient appointment and repair complteted in estimated ti More

by JFINGERUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
May 14, 2018

Excellent Experience with Purchase of 2017 Volvo I am a long time customer who has had both my 2003 Saab and my 2004 Volvo repaired and serviced at Secor numerous times over the past 12 years, and I More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony, who processed the final paperwork on the sale of the car, was also very helpful and professional,
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