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Secor Volvo Cars

New London, CT

4.8
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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575 Broad Street

New London, CT

06320

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Showing 1,480 reviews

April 19, 2018

Positive car-shopping experience Extra effort and attention from low-key sales person. Knowledgeable and helpful without being aggressive. And I am very pleased with the car I ended More

by lyn
Recommend Dealer
Yes
Employees Worked With
Erica Symonds
April 18, 2018

Did all I reguested in an excellent manner. Work was completed as requested, and in a timely manner. This is the usual case, and why I use Secor for any work my car needs. More

by TEVANS2506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
April 17, 2018

Service can’t be beat! I recently dropped my car off for a routine oil change. I like having the option of dropping the car off one day and picking it up the next. I ap More

by CLHEROD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
April 13, 2018

Great place Always attentive to my needs and understands a layman’s description of the problem. Can always get an appointment, with people who are pleasant on th More

by WENDYLEHMANLASH@GMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Doyle
April 13, 2018

Love the car Steve Plona was great to deal with, took me serious and was flexible throughout the sale. I'll be back for another car sometime in the near future. More

by TRONIAR24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2018

Great Service each Time I bought my Volvo at this dealer, and this was my second service. It was quick and efficient, and the staff are always a pleasure to deal with. I am More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Symonds, Nick Rose
April 09, 2018

Used Volvo purchase No pressure, professional attitude great to work with, they let me take my time to make a decision. They answered all questions I had leading up to t More

by ROLPAR10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony - Finance, Erica Symonds
April 06, 2018

Best dealership around. I have been doing business with Secor Saab/Volvo since 1986. More specifically, with Steve Plona, during that time. I would not buy/lease with any one More

by MF-MDG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2018

The service was great. The service was very good; however, when my car was finished and I went to leave it was pouring rain. The covered area where my car usually is after s More

by PATRICIAJ25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2018

Excellent Service!!! I will only trust Secor Mitsubishi with my Outlander. I recently had to purchase 2 front tires at a different shop over the weekend. They wound up str More

by Mitsuguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy (Service Technician?)
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