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Secor Volvo Cars

New London, CT

4.8
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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575 Broad Street

New London, CT

06320

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Showing 1,480 reviews

April 03, 2018

Great service. The entire service staff kept me apprised of the schedule and work done.. They were very courteous and polite. All my questions and concerns were addr More

by BRUX1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
April 03, 2018

Failed to fix squeak in right door area. Squeak in front passenger door area was noted during 2 test drives.problem was not fixed. I will return vehicle for more inspection and hopefully a More

by PMGREEN1940
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service manager.
April 03, 2018

Excellent vehicle service and customer service. I put on a lot of miles and this service team has always been very helpful. They fully describe the service required and have options for me. More

by Ross' Volvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rose
April 02, 2018

Excellant Service WE have always been very pleased with the service we have received at Secor Volvo. Diane is a great salesperson...extremely knowledgable about the ca More

by JDGALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2018

employees very personable and helpful to my needs The only problem was that it was hard to contact the dealership personally. I had to call several time to get through to anyone. Pleasurable experie More

by JBAZ1577
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Manager, Stephen Cardoza
April 02, 2018

Best Service Department I have been a Volvo customer for 8 years and have always experienced great service from Secor Volvo. They are extremely responsive and courteous. They More

by STEPHANIE.K.HALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2018

Dependable Service I recently had a scheduled maintenance and, while expensive (my bad for buying this car!), the service was courteous and done on time. Staff is very More

by DSDRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, can't remember!
March 04, 2018

Looking for a new vehicle Steve was very knowledgeable about the vehicle and explained all the high tech features. He spent enough time with us so that we were comfortable and More

by Bill70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2018

Great service I bought a Honda used from this dealership. I was quickly assisted in getting the vehicle out for a test drive and was provided with a large amount of More

by Mikec9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2018

Oil Change and tire check First time in with my used 2008 XC90...needed an oil change and tire rotation. Had a problem with the tire system sensor and determined that two of t More

by rlpelletier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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