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Secor Volvo Cars

New London, CT

4.8
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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575 Broad Street

New London, CT

06320

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Showing 1,480 reviews

May 01, 2021

As always, Julie and Randy took care of the minor issues I had with my Mitsubishi Outlander now approaching close to 200,000 miles. They are the best!! More

by K P McCabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mechanic
April 29, 2021

Everyone I came into contact with was friendly and helpful which made the process of buying my first car very comfortable and satisfying. My primary contact (Connor Beverly) was very knowledgeable, an More

by randy.fahey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Beverly
April 26, 2021

I already knew what I wanted. Stephen handled my purchase quickly and efficiently. I was in and out with my new Volvo in 1 hour. Excellent experience! More

by zl10
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

The best car purchase experience we have ever had. Steve Plona was helpful, kind and thoughtful throughout the whole process. We could not be happier. Thank you! More

by JMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Good experience. Available when I needed to speak with someone. Great price on Toyota Venza. Financing was easy. Found the car I wanted. Filled car with gas More

by ANTHONYVALENTIN1
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Dupont, Connor Beverly
April 20, 2021

The whole process was seamless. Our salesperson, Jake Weiss, was responsive, informative and easy to deal with. He really went the extra mile, coming in on his day off to allow me to test drive the car a More

by DBAUTHIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

It was a pleasant experience. The salesperson I wanted to work wit was busy with another customer so they quickly found another to fill in until she was available which I felt was excellent service. My car w More

by l.mathre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Beverly
April 06, 2021

Connor Beverly is personable, professional and helped us with all our questions. Timely responses to phone calls and final purchase. We are board examiners if the national Malcolm Balrige Recognition, award More

by qigong.betterbalance
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Beverly
April 03, 2021

I have had my 2010 Saab 9-3 serviced at Secor for many years. Their employees are very professional, knowledgeable and good to deal with. Julie Mei does a great job of explaining the services performed on More

by STEVEF51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

Connor Beverly was very customer focused. He was very helpful and accommodating and patient. It definitely felt like our satisfaction in our purchase of a new car was his top priority. I highly recomme More

by Carolecallahanassociates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Beverly
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