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Secor Volvo Cars

New London, CT

4.8
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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575 Broad Street

New London, CT

06320

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Showing 1,480 reviews

January 11, 2021

The service manager as well as the person who picked up my were both very friendly and helpful I was very pleased with the service More

by PATTYAIR22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2021

Excellent. Always happy with service. I've been going to Secor Mitsubishi 4 five years now and I've always had an excellent customer service experience. The quality of work done to my 2013 Mitsubishi Outlan More

by bancroft_laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2021

Just want too say Thank You again to John and Laura in the body shop they exceeded my expectations they have awesome crew with them More

by PJKRISTOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Laura and Crew
January 02, 2021

Great service extremely knowledgeable staff. Highly recommend Secor Motors to anyone looking for vehicles. Finance manager looked for the best rates and went over all the details. More

by DFEDELI17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2020

Julie was exceptional!!!! She was very knowledgeable, helpful, patient and kind. I had the option to choose another dealership but I picked Secor solely based on my interaction with Julie over the phone. More

by kathflaherty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2020

I own a 1999 9.5AAB. When ever I have a problem or a question about my car, Julie always works out a time for me. I can't thank her enough. Great service. Thanks, TOM B. More

by TNBORDNER
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2020

Gave me same day appointment and I was a new customer. The experience was timely & efficient. I had my battery checked and then replaced. It was under warranty. More

by RUTHMOWREY28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Mattingly
December 28, 2020

I love working with the folks at Secor Volvo . Eric, the Service Manager is simply the best! They have a great team and I just want to say THANK YOU! More

by Gail-XLR8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2020

Your service manager was very attentive and helpful. I think the Mitsubishi manufacturer could do a better job on the heater core so that it doesn’t leak antifreeze into the heater box More

by DOUGMORRISSETTE
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2020

We are so pleased with the attention and service we received when purchasing our new vehicle . Diane has proved once again, to be extremely efficient, professional, knowledgeable and attentive to our More

by DFAULISE8617
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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