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Secor Volvo Cars

New London, CT

4.8
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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575 Broad Street

New London, CT

06320

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Showing 1,480 reviews

September 27, 2020

Did necessary work. Good I’d necessary work. No comment further. Ditto ditto this is ridiculous. This is ridiculous this is ridiculous if you want real feedback More

by HJCOHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2020

Secor has the best service department I've ever been to in my 18 years of owning cars. No baloney, great service and staff. There is a reason I drive 45 minutes to them to have my Mitsubishi serviced. More

by nroman627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2020

On time, complete job. Excellent. You feel like family there. They should advertise that when you register the car with the manufacturer, you can get substantial rebates on services. But you have to regis More

by DENISE.P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2020

On time friendly and courteous service. I was again happy to find my car vacuumed and washed. I was updated on the free service status. Quality encounter!! More

by STONEBEAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2020

II Love Secor! I would like to buy a new car from them in the near future! I am a Mechanical Engineer working for General Dynamics Electric Boat and I want Secor to be my official car dealer! More

by jvf07869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

Working with Secor was very easy and efficient. They made the process of bringing the car in very convenient. I was able to request additional work at the time of service and they were happy to oblige. They More

by ct9atuner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

We have been pleased with our experience dealing with Secor - from buying our S60 a few years ago to having the service department complete a couple of recalls and scheduled maintenance recently. It's a More

by TOM.DAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

It was the best. Every thing was done professionally and in a timely manner. All employees are wonderful. Thank you very much. My car was also disenfected. Thank you for that courtesy. More

by MAGGIEF719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2020

Auto body work performed is considered as excellent. Secor administrative communications with the insurance company was less than satisfactory. The work performed was delayed 3 days due to the right han More

by SPQR_RAYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2020

Connor, John and Mark in Sales and Steve in financing were wonderful. We met Mr. Secor who kindly sent us on our way as we took delivery of our new vehicle. More

by SR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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