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Secor Volvo Cars - Service Center

New London, CT

4.8
998 Reviews
Call Service Center (860) 442-3232

998 Reviews of Secor Volvo Cars - Service Center

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February 27, 2024

Quick response, fast service, great customer service! ! Keith was awesome and got me a loaner car! Love decor! More

by JESSICAORSINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Secor Volvo Cars responded

Hi Jessica, we're glad to know that Keith and our team at Secor Volvo Cars were able to provide you with quick service and a loaner car. We look forward to serving you again! Safe travels!

February 24, 2024

They have excellent service and are sure to let the customer know exactly what is being done and the cost. Very transparent More

by LMTHOMASCO06355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Secor Volvo Cars responded

Hi L M Thomas! We appreciate your positive feedback! Transparency is key in our service here at Secor Volvo Cars, and we're glad to know you found it valuable. Thanks for choosing us!

February 24, 2024

Julie was incredible! Had a tire issue … she was very responsive. Got me right in … Problem solved. Thank you! More

by MJWALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Secor Volvo Cars responded

Hi M J Walker! We're glad to know that Julie was able to assist with your tire issue promptly and efficiently at Secor Volvo Cars. Thanks for sharing this positive experience!

February 23, 2024

Keith and the team were beyond helpful. Service was quick and efficient. Couldn’t be happier with the experience. More

by thalitacarega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Secor Volvo Cars responded

We're delighted to know that Keith and our team at Secor Volvo Cars provided you with quick, efficient service. Thanks for sharing your positive experience!

February 23, 2024

Great experience - still waiting for my receipt in the mail though. Care was cleaned prior to my picking up which is a nice touch. The team is very talented and excellent communication. More

by CHANOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Secor Volvo Cars responded

Hi C Hanover! We're glad to know that you had a great experience with us at Secor Volvo Cars! We appreciate your patience while we get that receipt out to you. Thank you for the kind words about our team and communication, it means a lot!

February 23, 2024

So helpful and supportive! From purchase through service they beat all the other dealerships I have worked with. More

by SWILLINGHAM1793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Secor Volvo Cars responded

Thanks for the stellar review!! We're glad to know you've found our team at Secor Volvo Cars supportive and helpful. Looking forward to serving you again in the future!

February 22, 2024

Secor was great handled everything with insurance and returned car in under a week. The repair looks like nee More

by Sullgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in auto body, Laura Phillips
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Feb 22, 2024 -

Secor Volvo Cars responded

We're glad to know that you had a positive experience with us at Secor Volvo Cars! We always aim for efficient and high-quality service. Thanks for the review, we appreciate it!

February 22, 2024

I have found this service unit to be very professional and extremely competitive. I have been a customer for nearly 20 years and they have been very consistent over the years. I highly recommend this de More

by BOBWRIGHT3541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2024 -

Secor Volvo Cars responded

We're so glad to know you've had consistent, positive experiences with us at Secor Volvo Cars over the years. Thank you for your continued support and recommendation!

February 20, 2024

anthony russo took great care of me making my service appointment very seamless and easy-going the repair shop did a great job getting rid of the dent on the side of my car More

by pmalek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Russo
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Feb 20, 2024 -

Secor Volvo Cars responded

We're glad to know that Anthony and our team at Secor Volvo Cars made your service appointment seamless. Thanks for trusting us with the repair of your car, we appreciate it!

February 19, 2024

Excellent service, as usual! Service was fast while I waited. Appreciate the sparkling clean car, inside and out. Ready for the next 100K miles. More

by CARLFRANZONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

Secor Volvo Cars responded

Hi Carl! We're glad to know that you had a great experience at Secor Volvo Cars! We always aim for fast service and clean cars. Here's to the next 100K miles in your vehicle!

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