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Secor Volvo Cars - Service Center

New London, CT

4.8
997 Reviews

997 Reviews of Secor Volvo Cars - Service Center

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June 13, 2022

Julie was straightforward and direct. Good customer service and timely responses to my questions and concerns More

by stephmclaughlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Secor Volvo Cars responded

We appreciate the feedback in regard to your service visit with Julie Mei. We are delighted to have her on our team as we continue to grow.

June 12, 2022

I had a great experience at Secor Volvo. Their service specialists were very friendly and helpful! Work was completed quickly and well done. More

by aligoldstein93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2022

Good service. Very helpful people. Did what they could for my old rust bucket. Will use them again. More

by FishersIslandBaja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pasternak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Phillips
Jun 09, 2022 -

Secor Volvo Cars responded

Thank you for taking the time to review your experience with us, we greatly appreciate it. ~The Secor Team

June 02, 2022

you guys are very professional I was very impressed how fast the workout done and I would highly recommend this dealership to all my friends. More

by onewoodale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Secor Volvo Cars responded

Thank you so much! We strive to be the dealer that people recommend to friends and family and it makes us proud to hear that we are effectively working towards that goal! ~The Secor Team

June 01, 2022

Service was done properly and in a timely manner. All staff was courteous and friendly More

by CBOTCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pasternak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Phillips
Jun 09, 2022 -

Secor Volvo Cars responded

We appreciate the time it took to review your experience with us. We hope to provide the same level of service in the future as well. ~The Secor Team

May 30, 2022

Every repair performed seems to have been done professionally. A couple of small items were not discovered on a safety check. I.e bulb left rear taillight out. Air filter not replaced. Small stu More

by Vetventure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022

I would recommend Secor Volvo. Great reliable service. Great people. Friendly crew. Oil chage done perfectly. Thank you Secor Volvo. More

by peyravi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022

I had issues with the head light being the wrong one, driver door doesn't close sometimes and there's paint runnings. More

by izzarellir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pasternak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Phillips
May 25, 2022

They were very pleasant to deal with. There was an issue with my rental and they helped straighten it out. More

by Mischwarzkopf
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pasternak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Phillips
May 21, 2022

Able to schedule appointment easily. Very polite, and serviced and repaired brakes in timely mannner. More

by Honeylamb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022 -

Honeylamb responded

Thank you

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