Secor Volvo Cars - Service Center

Quick and clean what else can I say? Quick and clean what else can I say? Quick and clean what else can I say? Quick and clean what else can I say? else can I say? Quick and clean what else can I say? Quick and clean what else can I say? More

Very good service. Mattingly. A bit gruff. Still Secor usually provides good service. I have been fairly pleased over the years. A few rough spots Secor usually provides good service. I have been fairly pleased over the years. A few rough spots More

Service advisor could use a refresher on customer service. I was with Julie 5 minutes and decided I would not return. Services exceeded my expectation service. I was with Julie 5 minutes and decided I would not return. Services exceeded my expectation More

The service department is excellent! My past and present experiences with the dealership, sales and service, have always been professional. This most recent visit began with the dealership owner greeting m experiences with the dealership, sales and service, have always been professional. This most recent visit began with the dealership owner greeting me upon my arrival. Julie is a very and caring courteous customer service representative. The workmanship completed by the service department was perfect! More

Near or far this is our dealership: so professional, always available, updates and service announcements....and the service is top notch and fairly priced. I'm serious: near or far, these are the guys a always available, updates and service announcements....and the service is top notch and fairly priced. I'm serious: near or far, these are the guys and girls that I trust. More

Eric Weiss is an outstanding Service Manager. After having been to two non-Volvo dealerships in my hometown of Westerly, RI regarding an issue with multiple warning signals flashing, I was told by both having been to two non-Volvo dealerships in my hometown of Westerly, RI regarding an issue with multiple warning signals flashing, I was told by both that they couldn't find the problem. I am meticulous about keeping my car serviced. I went to Secor, and Eric and his team found the problem immediately (ABS service), but in the process discovered that I had no oil in my vehicle which caused engine damage, despite the fact that I wasn't scheduled for an oil change for another 2,000 miles Needless to say, my anxiety level increased tremendously not knowing how much this all was going to cost. Eric could not have been more understanding and helpful, and went above and beyond by contacting Volvo, having me email him all of my service records, and sending them to Volvo during a holiday week period no less. He was able to have Volvo send a new engine after discovering it was still under warranty due to its age and my service records. He kept the lines of communication open and could not have been more customer service oriented. As a result, I will be bringing my car to New London for future servicing. I would rate a 6th star if I could just for the level of dedication and understanding of Eric Weiss. Outstanding. More

The Secor Volvo service department was able to take care of a warranty repair in 24 hours without a prior appointment. I am grateful they were able to accomodate me on short notice especially since I purch of a warranty repair in 24 hours without a prior appointment. I am grateful they were able to accomodate me on short notice especially since I purchased the car elsewhere. More

All staff were Courteous and Professional * * * that is al that needs to be said. I don’t really want to write a long paragraph here al that needs to be said. I don’t really want to write a long paragraph here More

I took the car in for annual maintenance. Easy to get an appointment.Service is excellent. All employees are friendly and professional. Dealership is clean and waiting area is comfortable. appointment.Service is excellent. All employees are friendly and professional. Dealership is clean and waiting area is comfortable. More