999 Reviews of Secor Volvo Cars - Service Center
I had to have a small recall done. Julie is always helpful and courteous. Drop off and pick up was quick and easy. Everything went as expected. Thank you. helpful and courteous. Drop off and pick up was quick and easy. Everything went as expected. Thank you. More
The Secor body shop did a really good job on my car. It looked so nice when I picked it up. It took a bit longer to finish than they said it would - in fact twice as long but I wasn’t able to drive for th looked so nice when I picked it up. It took a bit longer to finish than they said it would - in fact twice as long but I wasn’t able to drive for the first week anyway due to surgery. So it worked out ok . More
I have had nothing but outstanding service from the team at Secor Lotus. They treat you as they would want to be treated themselves, and they make their customers feel like family. A special shout out to at Secor Lotus. They treat you as they would want to be treated themselves, and they make their customers feel like family. A special shout out to Steve Plona; what a pleasure to deal with. Thank you Secor Lotus! More
The team takes care of their customers and make them feel informed. Randy was able to fix my issue quickly. Both Randy and Julie talked with me to ensure I understood how to prevent this issue in the future. informed. Randy was able to fix my issue quickly. Both Randy and Julie talked with me to ensure I understood how to prevent this issue in the future. This place always makes me feel like I will be driving out of the dealership safely. Thank you for a constant assistance. More
Excellent response time and great customer service! John and his team were very professional and took the time to provide updates. I very much appreciated the consistent and helpful feedback to questions- and his team were very professional and took the time to provide updates. I very much appreciated the consistent and helpful feedback to questions- truly quite surprised and CB pleased- unlike experiences at other auto dealers and shops. Outstanding experience overall!! More
Service rep tried very much to take care of car issue...service DEPT is trying very hard to take care of all with the COVID issues issue...service DEPT is trying very hard to take care of all with the COVID issues More
I am always pleased with the customer service in the Service Department. They make a concerted effort to provide the best service. They’re the reason I stay with Secor. Service Department. They make a concerted effort to provide the best service. They’re the reason I stay with Secor. More
It was a friendly and safe environment for my service visit. I was informed of what’s been done on my car. They also addressed my concerns about windshield wipes to my sutisfaction. visit. I was informed of what’s been done on my car. They also addressed my concerns about windshield wipes to my sutisfaction. More
My car was clean, and all work performed well. I was notified of an extra repair needed, and why it was important! I always feel heard in a respectful way. notified of an extra repair needed, and why it was important! I always feel heard in a respectful way. More
Work done as fast as possible and car fully cleaned upon completion. Service manager very helpfula nd kept me informed of progress toward completion. Very comforatable wating area with WIFI available completion. Service manager very helpfula nd kept me informed of progress toward completion. Very comforatable wating area with WIFI available More