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Secor Volvo Cars - Service Center

New London, CT

4.8
996 Reviews

996 Reviews of Secor Volvo Cars - Service Center

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March 02, 2020

I am very happy with your service dept. I was in lately for some work on my 05 S80 that came out fine. Also the good service fixing my headlights on short notice. More

by GNBPETERSEN
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2020

Fantastic easy of setting up an appointment. Service manager Eric Weiss goes out of his way to guarantee a great service experience. This is the fourth Volvo I have had serviced at this dealership and I More

by dmg4453
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2020

Very customer service oriented. Nice waiting area -comfortable, clean and with complementary snacks. Conveniently located. Drive through car drop off area close to service entrance. More

by NORBEH
Recommend Dealer
Yes
Employees Worked With
Do not remember service attendant's name, but she was excellent.
February 24, 2020

Julie is always very helpful and accommodating. She gets me scheduled for my appointments with ease and in a timely fashion and always reminds me of what I need to bring with me. any issues are always broug More

by amoreno7
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2020

As always Julie and Randy take exceptional care of my vehicle and myself when I am there for service ... I would not go anywhere else. Thanks Kevin More

by K P McCabe
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Service Tech
February 20, 2020

I just love bringing my car in to have it serviced at this dealership, they treat me with respect and they treat my car very well and they don’t try to sell me things I don’t need not only do they look f More

by Jackee
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2020

PROFESSIONAL AND CARING SERVICE DEPARTMENT ANSSWERED ALL QUESTIONS THAT I HAD CONCERNING MY VEHICLE AND THE OPERATIONS OF DIFFERENT PARTS. HOPE THAT REQUIRED SERVICE & REPAIRS CONTINUE. More

by MATTSMARSH39
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2020

I think it’s a great dealership but I’m sorry I live so far away that I can’t do all my service with them. More

by CAROLCULLION
Recommend Dealer
Yes
Employees Worked With
Jenniel Torres
February 17, 2020

Things worked out better the second time around. The trunk was fixed and stayed closed after being used. Wait was not as bad as I exected More

by JANET.GIDIUS#
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2020

Great Service Julie was very pleasant to work with, and though they could not replicate the problem with my vehicle, I have dealt with enough dealerships to know wh More

by gs.keith3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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