Back

Secor Volvo Cars - Service Center

New London, CT

4.8
999 Reviews

999 Reviews of Secor Volvo Cars - Service Center

Sort by
December 09, 2019

Volvo XC60 40K checkup The service rep was very friendly and explained all of the needs of my car in detail. The service was quicker than expected and cheaper than the ori More

by DARL5775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sadler
December 06, 2019

Great service. As always, the staff were friendly, curtious and polite. I think that this survey is too rigid, by specifying the amount of words required to submit i More

by LCJF111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alex Sadler
December 04, 2019

Great Dealer I have been doing business with this dealer since 1997. I have bought three cars from them, one of them over the phone to be delivered to Westport, More

by bdtbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sadler
December 01, 2019

Another excellent service experience My appt. was a "routine"/30K miles service. I was greeted and welcomed by name by Alex which I always appreciate. Keith processed my work order and More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, Alex Sadler
November 27, 2019

Great Friendly Service I love my Volvo V60. My recent visit was for a routine service which was performed quickly and competently by the Volvo service team. It is always a More

by Gail-XLR8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2019

First Maintenance with new volvo C40 When scheduling my service appt. (three weeks in advance), I stated I needed new windshield wipers, this was noted on my appointment. During the servi More

by RREABACK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Sadler
Nov 27, 2019 -

Secor Volvo Cars responded

Thank you for your response we were sorry to learn of your experience.After our phone conversation I do understand your concerns and welcome the opportunity to respond to all your needs. Thanks,again,Eric Weiss Parts/Service Director

November 21, 2019

150000 service Honest pleasant accommodating timely. Questions answered pleasantly and with knowledge of the car and the problem. I have been dealing with this deale More

by MLPATTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sadler
November 20, 2019

I feel my car was in good hands I am happy with the service and being picked up at the end of the day.i like being given choices on where I spend my money and prioritizeing More

by SARAH-JANSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Whoever drove me home! Sorry don’t know name, Alex Sadler
November 19, 2019

Secor is the BEST! Secor Volvo has my satisfaction as its top priority. A ride home and back are provided by Julius, a pleasant experience. Volvo trained technicians per More

by KEITHK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julius for ride home and back. , Alex Sadler
November 13, 2019

They go above and beyond to help you out it's the best car p This car place deserves the highest rating they're the best they do such great work I'm happy to have my work done on my car there More

by Maryslater12765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
71
...