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997 Reviews of Secor Volvo Cars - Service Center
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December 03, 2019
Great Dealer I have been doing business with this dealer since 1997. I have bought three cars from them, one of them over the phone to be delivered to Westport, I have been doing business with this dealer since 1997. I have bought three cars from them, one of them over the phone to be delivered to Westport, Ct on New Years day to be paid for with a personal check. I also like the fact that they let me have only one service technician work on our cars. I highly recommend this dealer. They truly go above and beyond you normally find in car dealerships . More
by bdtbs
December 01, 2019
Another excellent service experience My appt. was a "routine"/30K miles service. I was greeted and welcomed by name by Alex which I always appreciate. Keith processed my work order and My appt. was a "routine"/30K miles service. I was greeted and welcomed by name by Alex which I always appreciate. Keith processed my work order and provided me a very thorough explanation of a couple of issues that were identifed during the service and how they should be addressed. More
by KC
Verified CustomerEmployees Worked With
Keith, Alex Sadler
November 27, 2019
Great Friendly Service I love my Volvo V60. My recent visit was for a routine service which was performed quickly and competently by the Volvo service team. It is always a I love my Volvo V60. My recent visit was for a routine service which was performed quickly and competently by the Volvo service team. It is always a pleasure - and the new facility is beautiful. Thank you all. Gail More
by Gail-XLR8
Employees Worked With
November 26, 2019
First Maintenance with new volvo C40 When scheduling my service appt. (three weeks in advance), I stated I needed new windshield wipers, this was noted on my appointment. During the servi When scheduling my service appt. (three weeks in advance), I stated I needed new windshield wipers, this was noted on my appointment. During the service, I was told that there were no wipers for me, they had been sold the day before. This creates a great inconvenience, as I have to take off work to come back for a follow-up just to have wipers replaced. These wipers should have been put aside with my name on them when i made the appointment. Additionally, I had questions on the comfort zone heating. Thee is a bleed from the middle vents even when the zone is set to floor only. The service representative came to the car and looked at it, however he was very dismissive in his attitude towards me stating that this was just the way it is. My salesman, Steve, said he would check with the faculty rep regarding it. This is my first volvo after 15 years in BMW. I never had any service complaints with my BMW. This was overall a disappointing experience for my first service call at Secour. More
by RREABACK
Employees Worked With
Alex Sadler
November 21, 2019
150000 service Honest pleasant accommodating timely. Questions answered pleasantly and with knowledge of the car and the problem. I have been dealing with this deale Honest pleasant accommodating timely. Questions answered pleasantly and with knowledge of the car and the problem. I have been dealing with this dealership for at least 25 years More
by MLPATTON
November 20, 2019
I feel my car was in good hands I am happy with the service and being picked up at the end of the day.i like being given choices on where I spend my money and prioritizeing I am happy with the service and being picked up at the end of the day.i like being given choices on where I spend my money and prioritizeing More
by SARAH-JANSEN
Employees Worked With
Other Employees :
Whoever drove me home! Sorry don’t know name, Alex Sadler
November 19, 2019
Secor is the BEST! Secor Volvo has my satisfaction as its top priority. A ride home and back are provided by Julius, a pleasant experience. Volvo trained technicians per Secor Volvo has my satisfaction as its top priority. A ride home and back are provided by Julius, a pleasant experience. Volvo trained technicians perform their work in a timely manner. All staff members are competent and pleasant in the performance of their duties. My Volvo performs flawlessly due to the service department at Secor Volvo. You won't go wrong by trusting your Volvo to them. More
by KEITHK
November 13, 2019
They go above and beyond to help you out it's the best car p This car place deserves the highest rating they're the best they do such great work I'm happy to have my work done on my car there This car place deserves the highest rating they're the best they do such great work I'm happy to have my work done on my car there More
by Maryslater12765
Employees Worked With
November 12, 2019
Not a good first impression First time bringing car in for service. Billed for 2hrs of labor even though car had only been there for 1 hr. That is a huge mistake. it was promp First time bringing car in for service. Billed for 2hrs of labor even though car had only been there for 1 hr. That is a huge mistake. it was promptly corrected but that is a major oversight. More
by Mattmako
Employees Worked With
November 11, 2019
Efficient, friendly Everything I asked for was done well. It was regular service, but I also asked that a warning light be checked. They did, and fixed what was wrong. Everything I asked for was done well. It was regular service, but I also asked that a warning light be checked. They did, and fixed what was wrong. More
by CMK1999
Employees Worked With
Alex Sadler
