999 Reviews of Secor Volvo Cars - Service Center
From start to finish great service Making the appointment was a breeze and it was at my convenience. Was dropped back at work while the oil was being changed and I appreciate that. Than Making the appointment was a breeze and it was at my convenience. Was dropped back at work while the oil was being changed and I appreciate that. Thank you Jewels More
Service was performed to my very high expectations. I dealt primarily with Alex in the Service Dept. He was clear in explaining the service to be performed and the outcome of that service. Alex exceed I dealt primarily with Alex in the Service Dept. He was clear in explaining the service to be performed and the outcome of that service. Alex exceeded the very highest expectation of professionalism I have come to expect from the staff at Secor Volvo. More
Tire issue Had tire patched and car cleaned at no cost..get get any better than that.will always return for my service. Keep it up Secor Had tire patched and car cleaned at no cost..get get any better than that.will always return for my service. Keep it up Secor More
Great service The service was completed in less than an hour. A nail found in one tire explained the constant drop in pressure, and it was repaired for less than t The service was completed in less than an hour. A nail found in one tire explained the constant drop in pressure, and it was repaired for less than they estimated, A very pleasant experience in the new waiting area, with good coffee and terrific donuts. More
80k Service I brought my 2013 Volvo XC70 in for its 80k service on September 24 2019. The service advisor, Alex, reviewed the work order with me and I fully under I brought my 2013 Volvo XC70 in for its 80k service on September 24 2019. The service advisor, Alex, reviewed the work order with me and I fully understood what work would be done on my vehicle. I was given a ride home since the work was to take a little more than 3 hours.was picked up and brought back to Secor Volvo when the work was complete. Everything that I was told would be done was accomplished. The cost of the work was in keeping with what I expected it to be. My vehicle had been washed and the front mats cleaned. I was very pleased with the overall experience. The staff here is friendly. I will continue to be a repeat customer. More
Always top notch service Great service by Mechanic. The loaner car was also amazing. They are second to none when it comes to taking care of their customers. Nice job! Great service by Mechanic. The loaner car was also amazing. They are second to none when it comes to taking care of their customers. Nice job! More
No clue Front desk- Not knowledgeable on whether the service was needed at the time as well as if it was covered under the warranty. A lot of confusion Front desk- Not knowledgeable on whether the service was needed at the time as well as if it was covered under the warranty. A lot of confusion More
Top notch service,friendly employees, very helpful and went Great customer service explained everything to me about my car very helpful. went beyond ..what I expected. so helpful and told me what I needed to g Great customer service explained everything to me about my car very helpful. went beyond ..what I expected. so helpful and told me what I needed to get done on my car. More
Pleased Courteous service staff. Excellent work and customer service. Scheduling was easy and convenient, and the loaner was greatly appreciated.appreciated. Courteous service staff. Excellent work and customer service. Scheduling was easy and convenient, and the loaner was greatly appreciated.appreciated. I would recommend this dealership to family and friends. Thanks for everything. More
High Challenge Electrical Repair Solved Julie was professional in every way and satisfied all of my requests and questions completely in the journey of this difficult electrical diagnosis an Julie was professional in every way and satisfied all of my requests and questions completely in the journey of this difficult electrical diagnosis and repair. I know that Technician Randy put forth much tenacity and patience throughout the diagnosis and repair process, though I only was able to shake his hand and thank him in the end. Eric listened to all of my concerns and I am sure was involved behind-the-scenes during the required iterative factory support correspondence. The end result is that my wife's Lotus is now running as it should. She is very happy (and so am I!) More