Secor Volvo Cars - Service Center

Check Engine Light plus AM Radio Static Nick flexible in scheduling appt. Steve helpful in providing loaner/demo for consideration. Check engine light diagnosed, Service did not call me Nick flexible in scheduling appt. Steve helpful in providing loaner/demo for consideration. Check engine light diagnosed, Service did not call me to discuss, they simply fixed it under warranty. I could have provided additional vehicle history that may have helped their process. Radio static fixed, but left open cover in trunk. Eric fixed on the spot! More

Fast turnaround Due to a mishap with a curb, I damaged the tire and rim on my Lotus Evora 400. Julie returned the repaired car to me in good as new shape in record t Due to a mishap with a curb, I damaged the tire and rim on my Lotus Evora 400. Julie returned the repaired car to me in good as new shape in record time after giving me all sorts of options. She followed up with images for insurance submission. Steve, always concerned regarding client experience, checked in to make sure I got down with a smile on my face. Thanks for making this potentially protracted and expensive repair quickly and affordable. More

Lotus Elvira routine service This was my second routine maintenance and as usual, the service team couldn’t have been better. The Secor Lotus team is exceptionally knowledgeable This was my second routine maintenance and as usual, the service team couldn’t have been better. The Secor Lotus team is exceptionally knowledgeable and it’s great to have confidence in a service team like this who works as s partner in taking care of your vehicle. The space may not be 1sr class, but the team is!! More

Service with a Smile The issues with our car were detected and remedied quickly and efficiently. The team accommodated our need for alternative transportation and were pr The issues with our car were detected and remedied quickly and efficiently. The team accommodated our need for alternative transportation and were professional and courteous. More

Excellent all around! First, I found Nick at the service desk to be exceptionally knowledgeable and helpful.secondly, the lady in the body shop understood my problem and he First, I found Nick at the service desk to be exceptionally knowledgeable and helpful.secondly, the lady in the body shop understood my problem and helped me with speedy resolution. My single issue is the cost of the 40k oil change and safety check. I think $600 is a bit steep. More

Wonderful Experience The service team were wonderful while I was visiting and very quick to assist even with a request I had not Volvo related. I felt bad for them, howeve The service team were wonderful while I was visiting and very quick to assist even with a request I had not Volvo related. I felt bad for them, however, as there was a patron that was extremely hostile to your team and accusing them of stealing his money for work that was completed on his vehicle. They handled it beautifully and remained pleasant to the man despite of his behavior. More

Exceptional Service I scheduled a safety check in preparation to moving down south. An issue was found with my rear suspension. The service team knew I was on a short t I scheduled a safety check in preparation to moving down south. An issue was found with my rear suspension. The service team knew I was on a short turn around. They had the parts in the next day, provided a brand new loaner car and had me “ready to go” the next day. I greatly appreciate they understood my situation and did everything they could to get the job done, especially since I would be moving far away and no longer be their customer. That is a true testimonial to their commitment to their customers. More

as usual As usual, EXCELLENT. dealt with Nick & Alex only this time. Missed seeing Juius. As i told Diane G. last time..as soon as I win the Lottery...gonna ma As usual, EXCELLENT. dealt with Nick & Alex only this time. Missed seeing Juius. As i told Diane G. last time..as soon as I win the Lottery...gonna make her week!!! AND.....LUV the new showroom. More

10,000 mile service. Everything was handled professionally and in a timely manner. Nick was very attentive. A part was needed and taken care of in a very timely manner. Everything was handled professionally and in a timely manner. Nick was very attentive. A part was needed and taken care of in a very timely manner. More

Oil change Made 9 o’clock appointment took me in 8:55 and have me out of there by 9:30 what more could you ask.The waiting room was clean had snacks TV Made 9 o’clock appointment took me in 8:55 and have me out of there by 9:30 what more could you ask.The waiting room was clean had snacks TV More