Secor Volvo Cars - Service Center

Maintenance First time using Secor service after using another Volvo dealer, it was a pleasure. I will be planning on using them going forward for all my needs. First time using Secor service after using another Volvo dealer, it was a pleasure. I will be planning on using them going forward for all my needs. More

Lotus Service Dealership is great to deal with. Service advisor Julie Mai is great at discussing recommended services. Work is done well and I’m a timely manne Dealership is great to deal with. Service advisor Julie Mai is great at discussing recommended services. Work is done well and I’m a timely manner. All the employees of Secor that I have interacted with over they years have been personable. I drive almost 2 hours from home to have my car serviced and I have a closer option. I also love the Donuts in the service lounge. More

Great Job! Picked up a Screw or Nail driving through a construction area in Norwich. The crew here did and outstanding job repairing that in record time of me Picked up a Screw or Nail driving through a construction area in Norwich. The crew here did and outstanding job repairing that in record time of me More

Julie is awesome. outstanding effort and integrity Julie is awesome. Outstanding effort and integrity in Mitsubishi service....actually follows the hours of labor put into the vehicle in the shop beca Julie is awesome. Outstanding effort and integrity in Mitsubishi service....actually follows the hours of labor put into the vehicle in the shop because reputation is everything to her More

Excellent customer service I purchased Volvo in 2018. The service during purchasing process was perfect. I recently was in for 1st service...Alex and Nick were extremely profe I purchased Volvo in 2018. The service during purchasing process was perfect. I recently was in for 1st service...Alex and Nick were extremely professional, answering all my questions. I look forward to working with Secur and recommending them whenever possible. More

Julie Mei Talk about Customer service. Julie went ABOVE and BEYOND to help me out in a situation I knew nothing about. Thank you so much for taking the time out Talk about Customer service. Julie went ABOVE and BEYOND to help me out in a situation I knew nothing about. Thank you so much for taking the time out of your day Julie. I truly appreciate it💜 More

Trunk closure The service was wonderful. It came back to me fixed. They had to order the part but once it got there it was fixed promptly. The service men are great The service was wonderful. It came back to me fixed. They had to order the part but once it got there it was fixed promptly. The service men are great, and go above and beyond for their customers More

XC90 2017 Good overall service. I was surprised that they could not address the issue with my driver side passenger door during this visit. The reason I’m surp Good overall service. I was surprised that they could not address the issue with my driver side passenger door during this visit. The reason I’m surprise it because it was a notification and another dealer had recognize what to do but you are staff had to order parts and they addressed it differently and I have to go back for another visit. I was surprised that they could not address the issue with my driver side passenger door during this visit. The reason I’m surprise it because it was a notification and another dealer had recognize what to do but your staff had to order parts and they addressed it differently and I have to go back for another visit More

Super place We received excellent service and it was very easy to schedule our service at a date and time that was convenient to us. Thank you and see for our ne We received excellent service and it was very easy to schedule our service at a date and time that was convenient to us. Thank you and see for our next service call. More